Job Description

Title: Psychosocial Support (PSS) Team Leader

Company Name: Terre des hommes

Vacancy: 1

Job Location: Cox's Bazar (Teknaf)

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Professional diploma/ University degree in social work, social studies, psychology/ child's psychology, education, counselling or other related disciplines
∎ Skills Required: capacity building skills, Communication, Supervision, Team management

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Child Protection, MS Office, Project Cycle Management tools, psychosocial support area., SGBV, Social work, Team Supervision or coordination

Job Context:
∎ About Terre des hommes:
∎ Since 1960, Tdh has helped build a better future for deprived children and their communities, making an impact with innovative and sustainable solutions. Active in more than 45 countries, Tdh works with local and international partners to develop and implement field projects which improve the daily lives of over 3 million children and their relatives, in the domains of health, protection and emergency relief.
∎ Tdh is working in Bangladesh since 1976, with operations in the north of the country (Kurigram district), in the Dhaka district and in Cox Bazaar district. Tdh is implementing programs on Health, WASH, Access to Justice (social cohesion and conflict resolution), Migration and Child protection, both in development and emergency context.
∎ Context:
∎ Following the massive displacement of around 900,000 Rohingya people into Bangladesh, since the end of August 2017, Tdh is implementing an emergency response program to provide relief to the Rohingya refugees and host communities, notably on Child protection, WASH and Health. Tdh`s Child Protection (CP) program consists of three main components: Psychosocial Support (PSS) to children, adolescents and caregivers; Case Management, including Alternative Care and Caring for Child Survivors, and Support to Community-based CP mechanisms.
∎ General Description of the Role:
∎ The PSS Team Leader is responsible for the overall delivery and supervision of both structured and non-structured, static and mobile PSS activities, namely in the Tdh Primary Healthcare Centre (PHC) and Multi-purpose Community Centre (MPCC) in addition to the camp setting.

Job Responsibilities:
∎ PSS Supervision:
∎ Oversee PSS team contribution to needs assessments, including child-led safety mapping
∎ Coordinate planning and implementation of static PSS activities within CFS and Adolescent Center as well as PSS activities of the Mobile Teams in her/his designated area
∎ Support rollout of the structured PSS Curricula and ensure its successful implementation, including through on the job training of PSS teams
∎ Prepare and ensure implementation of weekly and monthly PSS Camp-level work plans with clear objectives setting short-term, mid-term and long-term priorities
∎ Perform regular technical assessments on the quality and content of PSS intervention
∎ Provide necessary technical support to PSS teams, in collaboration with the PSS Technical Coordinator, to enhance and sustain the quality of the services provided
∎ In collaboration with CM Technical Manager, ensure that internal referral pathways and well-established and functional
∎ Support implementation of the PSS M&E plans within the static and mobile PSS activities under her/his supervision and ensure that those learnings are effectively incorporated into PSS programming
∎ Submit regular and ad hoc quantitative and/or qualitative progress reports to the Activity Coordinator
∎ Coordinate regular meetings with the PSS teams under her/his supervision to ensure that administrative/HR/Log challenges are timely addressed, lessons are learned, experiences exchanged and feedback of the beneficiaries is effectively incorporated into PSS camp-level programming
∎ Coordinate and ensure collection of quantitative and qualitative PSS data, data entry and the safe and confidential documentation storage
∎ Staff and Project Management:
∎ Follow up PSS Officers' attendances, leaves and provide monthly attendance sheets to the Activity Coordinator to facilitate the payroll process
∎ Ensure regular feedback to the PSS Officers under her/his responsibility and participate in the appraisal process when needed
∎ Support disciplinary measures application if needed
∎ Provide effective supervision, mentorship, coaching and guidance to PSS Officers and community volunteers
∎ Identify needs and support capacity building planning for the PSS teams under her/his supervision together with PSS Technical Coordinator; contribute to the technical capacity assessment of the project partner and capacity building through formal training and on the job supervision and coaching
∎ Plan, implement and track budget expenditure, progress against targets and logistics needs at the team level.
∎ Coordination and representation:
∎ Establish and maintain efficient coordination and collaboration with target beneficiaries, community members, Tdh partners, CP and non-CP actors, formal and informal authorities, Site management, CiC and other key actors
∎ Participate in fora and meetings held at the Camp level in her/his field of expertise, when relevant and necessary
∎ Child Protection/ Safeguarding:
∎ Promote inclusion and equal access for every child, paying particular attention to the most vulnerable and at-risk children and children with disabilities
∎ Maintain strict confidentiality regarding information and data of beneficiaries at all times
∎ Ensure Child Protection Minimum Standards are mainstreamed into all the PSS activities
∎ Report serious cases of abuse committed against children to the CP Project Manager/coordination team. Strict confidentiality must be respected.
∎ Other:
∎ Fully comply with Tdh Code of Conduct and ensure Child Safeguarding Policy is upheld at all times
∎ Adhere to and ensure the team/s under her/his responsibility follows Tdh administrative and logistical regulations and procedures

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Knowledge:
∎ Professional diploma/ University degree in social work, social studies, psychology/ child's psychology, education, counselling or another related discipline
∎ Minimum 2 years of experience in the field of child protection, protection, PSS, SGBV or social work preferably in humanitarian contexts with a team supervision/coordination experience
∎ Good knowledge of the MS office software (Microsoft Office, Internet, excel)
∎ Knowledge of child protection systems in Bangladesh/ Previous experience in drafting PSS activity plans and structured content of the PSS/ recreational activities
∎ Knowledge of Project Cycle Management tools, an asset.
∎ Competencies:
∎ Team management, supervision and capacity building skills
∎ Communication, listening skills and collaborative team player
∎ Ability to take initiative and produce results
∎ Languages:
∎ Written and oral English and Bangla proficiency is a must, Chittagonian or Burmese is a plus

Salary: Tk. 65550 (Monthly)

Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Health Benefit

Application Deadline: 16 Nov 2020

Company Information:
∎ 9 Nov 2020
∎ Terre des hommes
∎ Business : Terre des hommes Foundation (Tdh) is an International Non-Profit Private Organization operating in Bangladesh since 1974 in the fields of Child Protection, Healthcare, Nutrition, Emergency Relief, Water/Sanitation and Hygiene.

Category: NGO/Development

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