Pharmacy Operations & E-commerce Executive
Job Description
Title: Pharmacy Operations & E-commerce Executive
Company Name: Nexdecade Technology (Pvt.) Ltd
Vacancy: 5
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Tk. 15000 (Monthly)
Experience:
Published: 2026-04-01
Application Deadline: 2026-04-30
Education:
- Bachelor of Pharmacy (B.Pharm)
- Diploma
Bachelor’s Degree/Diploma in Pharmacy (B.Pharm / D.Pharm or equivalent).
Requirements:
Skills Required:
Additional Requirements:
Required Qualifications
Strong understanding of pharmacology, prescription handling, and OTC medications.
Preferred Experience
Hands-on experience working in a retail or hospital pharmacy.
Experience in sales operations, e-commerce platforms, or call center environments.
Familiarity with EMR systems, digital prescriptions, or telehealth platforms is a strong advantage.
Key Skills & Competencies
Strong communication and patient counseling skills
Digital literacy and ability to operate e-commerce systems
Attention to detail and regulatory compliance awareness
Customer-centric approach with problem-solving ability
Ability to work in a fast-paced, multidisciplinary environment
Responsibilities & Context:
Job Summary
We are seeking a dynamic and detail-oriented Pharmacy Operations & E-commerce Executive with a strong pharmacy-related educational background and practical experience in retail pharmacy operations. The ideal candidate will have hands-on experience in medication dispensing, patient interaction, and inventory control, along with exposure to sales operations, e-commerce platforms, or call center management. This role bridges clinical pharmacy practice with digital healthcare service delivery.
Pharmacy Operations
Ensure accurate dispensing of medications in compliance with national regulatory standards and prescription validity guidelines.
Provide patient counseling on medication usage, dosage, side effects, and adherence.
Maintain proper storage, labeling, and stock management of pharmaceutical products.
Monitor expiry, batch tracking, and Pharmacovigilance reporting where applicable.
E-commerce & Order Management
Handle online medicine orders through digital platforms and ensure timely processing and delivery.
Verify prescriptions digitally before order confirmation.
Coordinate with logistics and supply chain teams to ensure seamless order fulfillment.
Maintain digital records of transactions and customer interactions.
Call Center & Customer Support
Manage inbound and outbound calls related to medicine orders, health queries, and service support.
Provide professional consultation support within the scope of pharmacy practice.
Address customer complaints and ensure high satisfaction levels.
Sales & Business Operations
Support pharmacy sales targets through effective communication and service delivery.
Upsell OTC products responsibly based on patient needs.
Analyze sales trends and contribute to business growth strategies.
Compliance & Quality Assurance
Ensure adherence to national drug regulatory authority guidelines (e.g., DGDA compliance).
Maintain confidentiality of patient data and ensure ethical practices.
Support SOP implementation and quality improvement initiatives.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Pharmaceutical
