Outbound Call Center Agent

Job Description

Title: Outbound Call Center Agent

Company Name: JK Lifestyle Ltd

Vacancy: 5

Age: 20 to 35 years

Job Location: Dhaka (Aftabnagar)

Salary: Tk. 15000 - 17000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Telecommunication, Call Center, Healthcare/Lifestyle product

• HSC
• Bachelor of Business Administration (BBA)

• 1 to 2 years
• The applicants should have experience in the following business area(s): Telecommunication, Call Center, Healthcare/Lifestyle product

• Age 20 to 35 years

Age 20–35 years (flexible for experienced candidates).

Excellent communication and persuasion skills.

Ability to convince customers over the phone.

Strong negotiation and sales closing skills.

Experience working with large customer databases.

Familiarity with ERP/CRM software will be an added advantage.

Basic computer skills (MS Office, Google Sheets, Email).

Self-motivated, target-driven, and able to work under pressure.

JK Tech Limited, a concern of JK Lifestyle Limited, is looking for energetic, persuasive, and target-driven Outbound Call Center Agents (Sales) to join our growing team. The ideal candidates must have experience in outbound calling, telemarketing, and over-the-phone sales. They should be confident in communicating with customers, handling objections, converting leads into successful sales, and achieving monthly sales targets while maintaining excellent customer service.
Generate sales through outbound and cold calls to prospective customers.
Job Responsibilities

• Contact potential customers from the assigned database and introduce company products and services.

• Explain product features, benefits, pricing, and promotional offers effectively.

• Convert qualified leads into successful sales.

• Handle customer queries professionally and provide accurate product information.

• Conduct regular follow-ups with prospective and existing customers to maximize sales opportunities.

• Update customer information, call history, and sales activities in the ERP/CRM system.

• Manage and work efficiently with large customer databases.

• Achieve daily, weekly, and monthly sales targets.

• Maintain a high level of customer satisfaction through professional communication.

• Coordinate with team members and supervisors to achieve departmental goals.

• Perform any other duties assigned by management.

• Over time allowance
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Attractive Sales Incentive based on target achievement

• No Night Shift

• Full Subsidized Lunch

• Two Festival (Eid) Bonuses

• Six (6) days off per month

• Extra payment for working on scheduled off days

• 8-hour roster duty

• Annual salary review based on performance

• Unlimited Incentive Achievement Opportunity.

• Other benefits as per company policy