Title: Operations Manager - Sarah Resort Ltd. / Fortis Club House
Company Name: FORTIS GROUP
Vacancy: 2
Job Location: Dhaka, Gazipur
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline, Diploma in Hotel Management
Experience Requirements:
∎ At least 8 year(s)
Job Responsibilities:
∎ Operations Management:
∎ Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the Resorts.
∎ Provides direct supervision of team members including scheduling and time keeping.
∎ Ensures that billing is reviewed and approved properly.
∎ Ensures that daily equipment sheets are updated and properly completed.
∎ Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
∎ Attends pre-production meetings as needed.
∎ Delegates tasks as appropriate.
∎ Customer Service:
∎ Reviews quotes and provides recommendations for cost efficiencies in accordance with the company’s standard operating procedures.
∎ Supervises and mentors operational staff to ensure client satisfaction and revenue maximization via onsite upselling.
∎ Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, and all vendors. Mentors Technicians to also provide this superior level of customer service.
∎ Meets with guests’ onsite to ensure that their needs are met and the equipment setup is working properly.
∎ Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards.
∎ People Development & Training:
∎ Promotes and reinforces a positive working environment centered on core values.
∎ Hire, develop, lead and motivate a talented team of technicians and operational support staff.
∎ Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.
∎ Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained.
∎ Registers and recommends team members for additional training opportunities as needed.
Additional Requirements:
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Accommodation
∎ Full Time Meal
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 1 Nov 2022
Company Information:
∎ 2 Oct 2022
∎ FORTIS GROUP
∎ Address : Notun Bazar, Boro Beraid, Dhaka-1212, Bangladesh.
∎ Business : Redymade Garments
Category: Hospitality/ Travel/ Tourism
: Please mention your applied position on the subject line of application/email
Source: bdjobs.com