Operational Manager
Job Description
Title: Operational Manager
Company Name: Young Force Security Services Limited
Vacancy: 01
Age: At least 35 years
Job Location: Dhaka
Salary: Tk. 20000 (Monthly)
Experience:
- At least 3 years
- The applicants should have experience in the following business area(s): Security Service
Published: 2026-09-15
Application Deadline: 2026-10-15
Education:
- Bachelor/Honors
Requirements:
- At least 3 years
- The applicants should have experience in the following business area(s): Security Service
Skills Required:
Additional Requirements:
- Age At least 35 years
- Only Male
Candidate must have a valid driving license & know to ride motorcycle.
Responsibilities & Context:
1. Overall Security Operations Management
* Manage and supervise daily security operations across all assigned client sites.
* Ensure uninterrupted service delivery in accordance with company standards and client requirements.
* Monitor operational performance and take corrective action when required.
2. Manpower Planning & Deployment
* Plan and manage deployment of Guards, Supervisors, and Security Officers.
* Ensure all security posts are adequately staffed and arrange timely replacements through field supervisors.
* Coordinate with HR for recruitment and manpower requirements.
3. Site Supervision & Inspection
* Conduct regular and surprise inspections of client sites.
* Monitor attendance, discipline, grooming, alertness, and overall guard performance.
* Ensure compliance with Post Orders, SOPs, and site-specific instructions.
4. Client Relationship Management
* Maintain professional relationships with clients and their representatives.
* Address and resolve operational complaints and service-related issues promptly.
* Conduct regular client visits and follow up on service quality.
5. Incident & Emergency Management
* Lead and coordinate responses to security incidents and emergencies.
* Ensure timely reporting, investigation, documentation, and follow-up of incidents.
* Coordinate with relevant authorities when necessary.
6. Security Risk Assessment
* Conduct or coordinate security risk assessments of client sites.
* Identify security vulnerabilities and recommend appropriate control measures.
* Review security arrangements and recommend operational improvements.
7. Training, Discipline & Performance Management
* Ensure proper briefing, training, discipline, and performance of security personnel.
* Monitor compliance with company rules, SOPs, and client requirements.
* Take appropriate corrective or disciplinary action when necessary.
8. Operational Reporting & Documentation
* Ensure timely preparation of daily, weekly, and monthly operational reports.
* Review attendance, inspection, incident, deployment, and complaint records.
* Maintain accurate operational documentation and provide reports to management.
9. SOP, Compliance & Quality Assurance
* Ensure operations comply with company policies, SOPs, contracts, and applicable laws.
* Monitor service quality and conduct operational audits.
* Implement corrective and preventive actions where required.
10. New Site Mobilization & Business Support
* Support management in site surveys, security assessments, and new client mobilization.
* Prepare manpower deployment and operational plans for new assignments.
* Coordinate smooth commencement of security services at new sites.
11. Security Equipment & Resources
* Monitor the availability and proper use of uniforms, communication equipment, registers, PPE, and other operational resources.
* Report shortages, damages, and resource requirements to management.
12. Team Leadership & Coordination
* Lead and motivate the Operations team to maintain high service standards.
* Coordinate effectively with HR, Administration, Training, Business Development, and Management.
* Ensure accountability, teamwork, discipline, and professionalism.
13. Management & Strategic Responsibilities
* Provide regular operational updates and recommendations to senior management.
* Monitor operational KPIs and develop improvement plans.
* Assist management in developing operational policies, procedures, and strategies.
Job Other Benifits:
- T/A,Mobile bill,Tour allowance
- Salary Review: Yearly
- Festival Bonus: 1
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Security/Support Service
