Officer, Transaction Banking

Job Description

Title: Officer, Transaction Banking

Company Name: BRAC Bank PLC

Vacancy: --

Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:
∎ 1 to 2 years

Published: 13 Nov 2024

Education:
∎ Masters/bachelor's degree in business from a reputed UGC approved university with a satisfactory academic track record

Requirements:

Additional Requirements:
∎ Minimum 1-2 years of experience in a similar field in a reputed bank or, brokerage house or, merchant bank will be given preference
∎ Adequate knowledge of relevant rules, regulations, and guidelines
∎ Strong interpersonal communication skills to maintain a professional relationship with internal and external customers
∎ Proficient in MS Word, Excel and PowerPoint
∎ Coordinating between department and various business units of the organization
∎ Strong verbal and written communications skills specially in English
∎ Fluency in multiple languages
∎ Knowledge of BEZA's services and regulations
∎ Proficient in customer-centricity, self-propelled, and capable of meeting deadlines.
∎ Minimum 1-2 years of experience in a similar field in a reputed bank or, brokerage house or, merchant bank will be given preference
∎ Adequate knowledge of relevant rules, regulations, and guidelines
∎ Strong interpersonal communication skills to maintain a professional relationship with internal and external customers
∎ Proficient in MS Word, Excel and PowerPoint
∎ Coordinating between department and various business units of the organization
∎ Strong verbal and written communications skills specially in English
∎ Fluency in multiple languages
∎ Knowledge of BEZA's services and regulations
∎ Proficient in customer-centricity, self-propelled, and capable of meeting deadlines.

Responsibilities & Context:
∎ The Front Desk Officer is the first point of contact for investors to BEZA One-Stop Service. Individual is responsible for providing excellent customer service, ensuring a welcoming and efficient environment, and assisting with administrative tasks.
∎ Represent BRAC Bank as a dedicated ambassador, fostering strong relationships and effectively communicating the bank’s values, vision, and strategic initiatives to investors
∎ Proactively engage with investors to build trust and confidence in BRAC Bank’s mission and financial performance
∎ Address client inquiries and concerns with promptness and precision, delivering accurate information and guidance to facilitate a seamless experience
∎ Distribute essential banking information and forms to clients, ensuring they are fully equipped with the necessary materials for a smooth business registration process
∎ Accurately record client information in the BRAC Bank system, upholding the highest standards of data integrity and confidentiality
∎ Consistently exceed client expectations by delivering exemplary customer service and promptly resolving any issues that arise
∎ Ensure full compliance with all BRAC Bank policies, as well as adherence to applicable banking regulations and regulatory requirements
∎ BRAC Bank, a leading sustainable bank in Bangladesh, is committed to becoming the best bank in the country. It has pioneered SME Banking in Bangladesh and offers a comprehensive range of banking services to individuals and business entities. BRAC Bank stands out as a beacon of financial inclusion with solid financials, top credit ratings, and numerous accolades.
∎ BRAC Bank seeks an ambitious, intelligent, purpose-driven, and enthusiastic individual for the following position in its Corporate and Institutional Banking Division:
∎ KEY RESPONSIBILITIES:

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Read Before Apply:

BRAC Bank is a values-driven organization that prioritizes the protection of all its stakeholders, including coworkers and the community we work in, from harassment, abuse, neglect, exploitation, and discrimination. As an equal opportunity enabler, BRAC Bank encourages applications from any gender-diverse individuals and persons living with a disability. We consider personal persuasion to be a disqualification of candidature.

If you want to take up the challenge, please 'Apply Online.'

Only short-listed candidates will be communicated for the next stage as per the recruitment process. BRAC Bank reserves the right to accept or reject any application without assigning any reason, whatsoever.

BRAC Bank does not charge any fee at any stage of the recruitment process.