Officer/ Senior Officer, Child Welfare Department

Job Description

Title: Officer/ Senior Officer, Child Welfare Department

Company Name: JAAGO Foundation

Vacancy: 01

Age: At least 26 years

Job Location: Dhaka

Salary: Tk. 22000 - 30000 (Monthly)

Experience:

• 2 to 4 years

• Bachelor/Honors

• 2 to 4 years

• Age At least 26 years

• A track record of 2-3 years in customer management or client service roles is preferred.

• Demonstrated Dedication and Zeal: Exhibit a strong commitment and passion for the organization`s mission and objectives.

• Effective Communication Skills: Possess proficient written and verbal communication abilities to create clear and impactful messages when interacting with sponsors and team members.

• Proficiency in English: Professionalism and proficiency in English are essential when communicating with sponsors who are foreigners and foreign residents.

• Versatility and Teamwork: Capable of working both independently and collaboratively within a team, with a keen eye for detail, excellent organizational skills, and a results-driven, goal-oriented mindset. Show a high degree of initiative and problem-solving capabilities.

• Database Management Expertise: Prior experience in database management and familiarity with Customer Relationship Management (CRM) databases are necessary.

• Proficiency in MS Office: Exhibit a strong command of MS Office applications, particularly Microsoft Word, Excel, PowerPoint, etc.

• Empathetic and Attuned: Display empathy, active listening skills, adaptability, and a positive attitude towards the organization`s mission, fostering and nurturing strong relationships.

• Self-motivated and Dynamic: Be a self-motivated, energetic individual with a dynamic personality, capable of performing tasks effectively and efficiently, even under pressure.

• Timely Task Completion: Show an ability to complete all assignments in a timely and effective manner.

• Proactive Problem Solver: Proactively identify and address challenges, offering innovative solutions to contribute to the organization`s success.

Position Summary:

This role focuses on building and maintaining strong relationships with sponsors & donors, ensuring they receive timely updates and reports. Key responsibilities include creating effective fundraising strategies, engaging sponsors during events, managing accurate sponsor databases, and providing regular progress updates. This position plays a vital role in enhancing donor satisfaction, identifying new opportunities, and supporting the organization`s fundraising goals.

Responsibilities:

• Act as the primary liaison for sponsors and partners, nurturing strong relationships through regular communication.

• Keep sponsors informed about the progress and well-being of the children under their support.

• Collaborate with the program team to ensure that updates about the children are timely and accurate.

• Develop and execute strategies to achieve fundraising goals.

• Attend events and engage with sponsors to enhance their connection with the organization.

• Provide regular progress reports to the reporting manager regarding fundraising and sponsor engagement.

• Maintain an accurate and up-to-date sponsor database.

• Contribute to the organization`s broader fundraising strategy by offering insights and feedback based on Sponsor feedback and industry trends.

• Identify potential opportunities and communicate them to the appropriate team members for follow-up.

• Address sponsor concerns and resolve issues promptly and effectively.

• Conduct sponsor satisfaction surveys and recommend improvements to enhance client satisfaction.

• Weekly 2 holidays,Provident fund
• Salary Review: Yearly
• Festival Bonus: 2