Office Executive

Job Description

Title: Office Executive

Company Name: Al Tahmid Overseas

Vacancy: 3

Age: 22 to 32 years

Job Location: Dhaka (Banani)

Salary: Tk. 16000 - 17000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, Tour Operator, Immigration/Visa Processing
• Freshers are also encouraged to apply.

• Bachelor/Honors

• Bachelor / Honors in any subject form university

• 1 to 3 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, Tour Operator, Immigration/Visa Processing
• Freshers are also encouraged to apply.

• Age 22 to 32 years
• Only Male

• Minimum 2 years experience in visa or travel agency.
• Additional Requirements skills.
• Knowledge of visa processes for major destinations.
• Ability to work under pressure and multitask effectively.
• Strong presentation and client-handling skills.

• Handle inbound and outbound communication (calls, messages, social media)
• Communicate with clients through (phone calls, What’s App, Email)
• Communicate with clients to provide travel services.
• To receive phone calls and give proper information regarding applications.
• Deal with client inquiries regarding travel services like Air ticket / Visa / Tour Package.
• Maintain client records & reports using company software.
• Maintain accurate and up-to-date records of all visa applications and Tour Package related communications.
• Stay informed about changes in visa regulations and Tour Package procedures for various countries.
• Strong knowledge of visa processes for major destinations.
• Ensure excellent customer satisfaction with every service.
• Data Entry and Management Accurately record and input collected data into the company's data management systems or databases.
• Support marketing and social media activities for travel promotions and group tours.
• Ensure high-quality customer service and after-sales support.
• General computer operations and browsing tasks , MS word, MS Excel, PowerPoint etc.
• Office time 10AM to 7PM.

Festival Bonus: 2 festival bonus 70% of basic salary. yearly increase our salary. Lunch and sank provide of office.