Manager (Sales And Operations)

Job Description

Title: Manager (Sales And Operations)

Company Name: The Shayan Resort

Vacancy: 1

Age: 24 to 55 years

Job Location: Manikganj (Singair)

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Resort

• Bachelor/Honors

• 3 to 5 years
• The applicants should have experience in the following business area(s): Resort

• Age 24 to 55 years

Candidate Profile

• Minimum 3–5 years of experience in Resort/Hotel Operations & Sales.
• Experience in both Hotel/Resort Operations and Sales will be strongly preferred.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Strong knowledge of corporate, event and hospitality sales.
• Ability to work under pressure and achieve revenue targets.
• Good computer/MS Office and reporting skills.
• Candidates with existing corporate/client networks will receive preference.

Shayan Resort is looking for an experienced, energetic and result-oriented Manager – Operations & Sales to lead the resort’s day-to-day operations while driving room, F&B, event and corporate sales.

Key Responsibilities

Operations

• Manage overall day-to-day resort operations.
• Supervise Front Office, Housekeeping, Restaurant, Events and Guest Services.
• Ensure excellent guest experience and service standards.
• Monitor room occupancy, ADR, RevPAR and operational performance.
• Coordinate events, corporate programs, weddings and group bookings.
• Maintain discipline, SOPs and staff performance.
• Control operational costs and minimize wastage.
• Handle guest complaints and ensure quick resolution.
• Prepare daily operational and management reports.
• Sales & Business Development
• Develop and execute monthly sales plans.
• Achieve room, restaurant, event and corporate sales targets.
• Develop corporate accounts and institutional clients.
• Generate wedding, conference, picnic, day-out and group bookings.
• Manage sales leads from Facebook, WhatsApp, telephone and direct inquiries.
• Build relationships with travel agents, tour operators and corporate partners.
• Lead the Sales & Marketing team and monitor individual targets.
• Track competitors, pricing and market trends.
• Prepare weekly and monthly sales performance reports.

Key Performance Indicators (KPIs)

• Monthly Revenue Target Achievement
• Room Occupancy & Booking Conversion
• Corporate & Group Sales
• Event & Wedding Revenue
• F&B Revenue
• Sales Team Performance
• Guest Satisfaction
• Cost Control & Operational Efficiency

Salary & Benefits Salary: Negotiable based on experience & capability. Additional Benefits: Performance-based sales incentives. Food & accommodation may be provided for eligible candidates. Career growth opportunity. Opportunity to work directly with senior management. Attractive incentive structure based on revenue achievement.