Personal Assistant

Job Description

Title: Personal Assistant

Company Name: The Shayan Resort

Vacancy: 3

Age: At least 21 years

Job Location: Dhaka (GULSHAN 1), Manikganj (Singair)

Salary: Tk. 10000 (Monthly)

Experience:

• 1 to 5 years
• The applicants should have experience in the following business area(s): Hotel, Resort

• Bachelor/Honors

• 1 to 5 years
• The applicants should have experience in the following business area(s): Hotel, Resort

• Age At least 21 years

Job Summary

We are looking for a smart, energetic, responsible, and target-oriented Personal Assistant to support management in daily administrative, sales, marketing, and business development activities. The candidate should be comfortable with Telesales, Digital Marketing, Sales Follow-up, and Sales vs Achievement reporting.

Key Responsibilities

* Assist management in daily office and operational activities.

* Manage schedules, meetings, appointments, calls, and follow-ups.

* Handle customer and corporate client communications professionally.

* Conduct telesales and follow up with leads, inquiries, and potential customers.

* Follow up on resort bookings, corporate events, conferences, weddings, and packages.

* Support digital marketing activities across Facebook, Instagram, WhatsApp, and other platforms.

* Coordinate with the Sales & Marketing team to generate and convert leads.

* Maintain daily sales records and prepare Sales vs Achievement reports.

* Monitor individual and team sales targets and identify gaps between target and achievement.

* Prepare daily/weekly sales updates for management.

* Assist in preparing offers, promotional campaigns, client proposals, and presentations.

* Maintain customer databases, lead lists, and follow-up records.

* Coordinate with Front Office, F&B, Operations, and Sales teams.

* Handle confidential information and management communications responsibly.

* Perform other duties assigned by management.

Special Skills Required

1. Telesales & Lead Conversion

* Excellent telephone communication and persuasion skills.

* Ability to follow up with leads consistently.

* Strong customer handling and closing skills.

2. Digital Marketing

* Basic to good knowledge of Facebook, Instagram, WhatsApp Business, and online promotions.

* Ability to coordinate social media content and promotional campaigns.

* Basic understanding of digital lead generation and customer engagement.

3. Sales vs Achievement

* Strong understanding of sales targets and achievement tracking.

* Ability to prepare daily/weekly/monthly Target vs Achievement reports.

* Ability to identify sales gaps and suggest follow-up actions.

* Comfortable working with Excel/Google Sheets and sales data.

Preferred Qualifications

* Minimum HSC/Bachelor’s degree.

* Experience in sales, telesales, digital marketing, hospitality, or personal assistant roles will be preferred.

* Excellent communication skills in Bangla and English.

* Good knowledge of MS Office, Excel, Google Sheets, WhatsApp, and social media.

* Must be proactive, presentable, disciplined, and result-oriented.

Key Performance Indicators (KPIs)

* Lead generation and follow-up

* Telesales conversion

* Booking/event sales contribution

* Sales Target vs Achievement

* Customer follow-up efficiency

* Digital campaign/lead support

* Daily and weekly reporting accuracy

* Management task completion

Compensation & Benefits

* Competitive salary based on experience and capability.

* Performance-based incentives may be provided.

* Food and accommodation facilities may be applicable for eligible resort-based employees.

* Opportunity to work directly with senior management and develop skills in Sales, Marketing, Hospitality, and Business Development.

Compensation & Benefits

For Resort-Based Position – Shayan Resort

* Competitive salary based on experience and capability.

* Food & Accommodation provided by the company.

* Performance-based incentives may be applicable.

* Opportunity to work directly with management and gain experience in Sales, Marketing, Hospitality, and Business Development.

For Dhaka Corporate Office

* Competitive salary based on experience and capability.

* Sales Commission based on achieved sales.

* Additional performance incentives may be offered based on company policy.

* Opportunity to work in Sales, Digital Marketing, Telesales, and Business Development.