Manager – Quality, TQMS & Product Safety.

Job Description

Title: Manager – Quality, TQMS & Product Safety.

Company Name: A Renowned Export-Oriented Apparel Manufacturing.

Vacancy: 1

Age: At least 35 years

Job Location: Gazipur (Gazipur Sadar)

Salary: Negotiable

Experience:

• 8 to 12 years

• Bachelor/Honors

• 8 to 12 years

• Age At least 35 years

* Minimum 8–12 years of relevant experience in Quality Assurance/Quality Control within export-oriented apparel manufacturing.

* Minimum 2-3 years in a managerial or equivalent leadership position.

Key Performance Indicators (KPIs)

Performance will primarily be evaluated based on DHU reduction, RFT improvement, rejection/rework reduction, final inspection pass rate, audit performance, CAPA closure, product-safety compliance, customer complaint reduction and overall factory quality performance.

* Candidates should have practical experience handling buyer quality systems, audits, product safety and factory-wide quality management.

* Strong technical knowledge of woven garments; experience in uniforms, workwear, shirts, trousers and jackets will be highly preferred.

* Excellent understanding of garment construction, workmanship, measurement, fabric/trims quality and manufacturing processes.

* Strong knowledge of AQL inspection systems, defect classification and final inspection procedures.

* Sound knowledge of TQMS/QMS, Product Safety, RCA, CAPA and continuous improvement systems.

* Practical experience in handling buyer audits, technical audits and third-party inspections.

* Strong analytical, problem-solving and decision-making ability.

* Strong leadership capability with the ability to manage and develop a large Quality team.

* Excellent coordination and communication skills with Production, Merchandising and other cross-functional departments.

* Good command of written and spoken English.

* Proficiency in MS Excel, reporting, data analysis and quality performance monitoring.

* Must be proactive, disciplined, detail-oriented and capable of working under production and shipment pressure.

* Lead and manage the overall QA, QC, TQMS and Product Safety functions of the factory.

* Establish, implement and continuously improve the factory-wide Quality Management System (QMS/TQMS).

* Ensure product quality from incoming materials, cutting, sewing, finishing and packing through final shipment.

* Ensure all products comply with buyer specifications, approved samples, workmanship standards, technical requirements and applicable product-safety requirements.

* Manage Incoming, In-Line, End-Line, Pre-Final and Final Quality Inspections and ensure effective control of defects at every production stage.

* Establish and monitor quality KPIs including DHU, RFT, defect rate, rejection, alteration/rework, final inspection pass rate and customer complaints.

* Lead Product Safety Management, including Needle Control, Broken Needle Control, Sharp Tool Control, Metal Detection and other applicable safety-critical procedures.

* Conduct product-safety risk assessments and ensure proper documentation, traceability and control of safety-critical processes.

* Prepare the factory for Buyer Quality Audits, TQMS/QMS Audits, Technical Audits, Product Safety Audits and Third-Party Inspections.

* Conduct regular internal quality audits, process audits and gap assessments and ensure timely closure of identified non-conformities.

* Lead Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA) and continuous improvement initiatives.

* Apply structured problem-solving tools such as 5 Why, Fishbone Analysis, Pareto Analysis and PDCA for recurring or critical quality issues.

* Investigate buyer complaints, inspection failures and major quality issues and implement effective preventive actions.

* Participate in PP Meetings, risk assessments, pilot runs and pre-production readiness reviews to identify and eliminate potential quality risks before bulk production.

* Develop and maintain Quality SOPs, inspection procedures, product-safety procedures, checklists and quality documentation.

* Lead, train and develop the QA/QC team, Quality Inspectors, Auditors and Product Safety personnel.

* Coordinate closely with Merchandising, Sample, CAD/Pattern, Cutting, Production, IE, Planning, Finishing, Packing, Warehouse and Compliance departments.

* Drive a strong “Right First Time” and defect-prevention culture throughout the factory.

* Prepare and present daily, weekly and monthly quality performance reports to senior management.

* Perform any other quality, technical or product-safety responsibilities assigned by management.

• Mobile bill
• Festival Bonus: 2

• T/A,

• Mobile bill,

• Credit card

  As per Bangladesh Labor Law.