Job Description
Title: Manager – Operation – Fortis Downtown Resort
Company Name: FORTIS GROUP
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Masters in any discipline with Diploma in Hospitality Management from any reputed institution or
∎ Graduation in Hospitality Management from any reputed institution.
Experience Requirements:
∎ 10 to 11 year(s)
∎ The applicants should have experience in the following area(s):
Hospitality Management
∎ The applicants should have experience in the following business area(s):
Resort, Hotel
Job Responsibilities:
∎ Ensure all operations are carried on in an appropriate, cost-effective way.
∎ Improve operational management systems, processes and best practices.
∎ Initiate strategic business plan to promote revenue, business growth and ensure cost effective management of resources;
∎ Ensure safety of the resort, maintain healthy work environment and co-ordination among all departments to ensure smooth service for guest;
∎ Renovate the resources and ensure its better utilization for on time quality service.
∎ Reduce wastage and enhance portfolio of the resort;
∎ Ensure all hygiene & proper maintenance on time as per roaster in the resort.
∎ Ensure to increase quality of customer service.
∎ Handle the customers complain and take necessary initiative to ensure the quality guest service;
∎ Ensure sales, marketing strategy, branding, sales promotion, managing operation, sales team & inventory.
∎ Recruit, lead, monitor, appraise & train up employees to achieve business plan;
Additional Requirements:
∎ Age 33 to 35 years
∎ Good communication (written/verbal) & presentation skills.
∎ Self-driven to work under pressure and self-motivated to take new initiatives.
∎ Ability to lead the team and appraise & motivate the team members.
∎ Ability to achieve the target within short lead time.
∎ Should be excellent team leader and also very sharp, smart, with a fair personality.
∎ Strong analytical, technical & leadership ability and work as a strategic thinker.
∎ Positive work ethics and result oriented for assigned responsibilities.
∎ Ensure all operations are carried on in an appropriate, cost-effective way.
∎ Improve operational management systems, processes and best practices.
∎ Purchase materials, plan inventory and oversee warehouse efficiency
∎ Help the organization’s processes remain legally compliant
∎ Formulate strategic and operational objectives
∎ Examine financial data and use them to improve profitability
∎ Manage budgets and forecasts
∎ Perform quality controls and monitor production KPIs
∎ Recruit, train and supervise staff
∎ Find ways to increase quality of customer service
∎ Ensure coordination among all team members for on time service.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 12 Jan 2024
Company Information:
∎ 26 Dec 2023
∎ FORTIS GROUP
∎ Address : Notun Bazar, Boro Beraid, Dhaka-1212, Bangladesh.
∎ Business : Readymade Garments, Textile, Resort, Retail Fashion Brand TORR, Engineering & Real Estate,
Category: Hospitality/ Travel/ Tourism
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