Manager - Hotel Operation
Job Description
Title: Manager - Hotel Operation
Company Name: Hotel X
Vacancy: 03
Job Location: Gazipur, Narsingdi, Rajshahi
Employment Status: Full-time
Educational Requirements:
∎ Minimum Diploma in Hotel Management & Administration.
Experience Requirements:
∎ At least 15 year(s)
∎ The applicants should have experience in the following area(s):
Hotel Management, Proven track record as a General Manager at International Hotels
∎ The applicants should have experience in the following business area(s):
Hotel
Job Responsibilities:
∎ Achievement of budgeted food sales, beverage sales, labor costs and profitability.
∎ Completion of Customer Follow-up calls on a timely basis.
∎ Timely analysis of Food & Beverage Prices in relation to competition.
∎ Participation and input towards F & B sell & Room sell Marketing activities.
∎ Entertainment of potential and existing customers.
∎ Preparation of Sales Promotions & Mailings.
∎ Competitive analysis of every six months by calling competition and gathering data such as banquet kits, room rental rates, etc.
∎ Telemarketing to previous clients to inquire about possible future bookings.
∎ Development and maintenance of all department control procedures.
∎ Handle all Food & Beverage inquiries and ensure timely follow up on the same business day.
∎ To co-ordinate with all large groups meeting/banquet planners their specific group requirements with the services & facilities offered. This includes proposals, contracts, estimated and actual function statements. With banquet or conferences, the Chef needed is to be included in food related discussions.
∎ To confirm all details relative to group functions with meeting/banquet planners.
∎ Supervision of daily paper flow including Proposals, and Function Contracts.
∎ Maintenance of Hotel credit policies.
∎ Directly responsible for large function billings and overseeing medium/small function billings with particular regard to accuracy and timeliness (48 hours)
∎ Evaluation forms must accompany all invoices.
∎ Gather for large events, oversee for medium/small events, guaranteed attendance numbers. They are required 3 business days in advance of functions.
∎ Completion of monthly forecast and Food Costing.
∎ Attendance and participation at weekly meeting and Department Head meeting.
∎ To assist in menu planning and pricing.
∎ Development and maintenance of department manual.
∎ Supervision of weekly payroll input.
∎ Be available to Hotel Staff at all times in case of emergency.
∎ Completion of monthly inventory.
∎ Assure timely completion of function bills.
∎ Quality of meeting room set-up.
∎ Liaise on an on-going basis with the Sales Department to ensure all client needs and requirements will be met.
∎ Work with the Chef to ensure all arrangements and details are dealt with.
∎ Establish a rapport with groups to ensure guest satisfaction and repeat business.
∎ Minimize number of customer complaints.
∎ Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time.
∎ Staff professional attitude and proper meeting Company appearance and uniform standards.
∎ Teamwork-Relations with co-workers and management.
∎ Quality of Food & Beverage services and department phone handling.
∎ Meeting with conveners and confirming proper set-up of Function Room at time of Function while on duty.
∎ Responsible for staff training and development.
∎ Personal development and growth.
∎ Participation towards overall Hotel Maintenance and cleanliness.
∎ Achieving service that exceeds expectations.
Additional Requirements:
∎ Only males are allowed to apply
∎ English Fluency and Computer Literacy must.
∎ Outside Travel as per requirement.
∎ Required Experiences of 4/5 star treated hotel.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy.
Application Deadline: December 26, 2019
Company Information:
∎ Hotel X
∎ Address : MF Tower, Plot: GA-95/C
Middle Badda, Pragati Sharani,
Gulshan -1, Link Road, Dhaka 1212
∎ Web : www.index-companies.com
∎ Business : Architectural Consultancy, Agro-Industries, Ceramics Industries, Real Estate and Construction, Retail and Distribution, Power and Energy, Investment and Hospitality, Financial Services, Media, Pharmaceuticals, Foundation.
Category: Hospitality/ Travel/ Tourism
Read Before Apply: Please send your updated resume with recent passport size photograph and photocopy of all academic certificates to the following address
Deadline Expired on 26th Dec 2019
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