Manager - Community Centre
Job Description
Title: Manager - Community Centre
Company Name: ActionAid Bangladesh
Vacancy: 1
Job Location: Cox's Bazar
Employment Status: Contractual
Educational Requirements:
∎ Post-graduation degree in Management, Community Development, Social Sciences, Business, Information Management, or combination of relevant Education and Experience.
Experience Requirements:
∎ At least 4 year(s)
Job Context:
∎ Project : Sustainable Solutions and Protection for the Rohingya Community in Camps 10, 11 and 12, funded by UNHCR
∎ Department : Humanitarian Response
∎ Types of contract : Fixed term contract
∎ Duration of Contract : Up to 31 December 2020
∎ Project Overview:
∎ ActionAid is implementing Community Based Protection (CBP) project with UNHCR targeting 88,185 refugees of camp 10, 11 & 12, situated in Balukhali of Kutupalong expansion site in Ukhia, Cox`s Bazaar. The targeted camps have been identified as areas with heightened protection risks. The project includes Women`s Leadership, Accountability and Shifting the Power to communities for transformative change.
∎ AAB CBP aims to strengthen and expand the mobilisation of the Rohingya communities through their capacity development also through building their agencies.
∎ Relationships:
∎ The person holds this position will be directly reportable to Coordinator - Community Centre & ISC (Information Service Centre) of CBP Project.
Job Responsibilities:
∎ Plan, manage and oversee all in-centre and outreach activities related to the program and ensure optimal coordination and links between the different centre services/units
∎ Link with other service providers in the area to facilitate exchange of services and expertise
∎ Regularly analyze the community centre attendance and suggest innovative approaches to ensure a regular high daily presence of centre users
∎ Link with program quality team to ensure optimal service satisfaction rate
∎ Link with all technical staff to ensure their activities are fully integrated into the centre planning
∎ Link with the communication assistant to ensure regular effective communication around the community centre and activities proposed
∎ Provide all necessary support and oversight to all staff, volunteers and committee members leading to capacity building.
∎ Sharing protection concerns with the responsible of GOB, INGO, Agency as per requirement with information of Community outreach Deputy Coordinator
∎ Share weekly and monthly activity plan with Project Manager, Coordinator - CC & ISC, Protection outreach Deputy coordinator officer to ensure protection risk measurement as Community based protection approach mainstreaming
∎ Monitor and support the teams through regular one-to-one supervision and performance appraisals.
∎ Tracking and reporting of activities and target achievements in the services under their responsibility
∎ Prepare daily, weekly, bi-weekly and monthly report and share with project and other stakeholders, when needed
∎ In close coordination with the Project Coordinator, Camp Coordinator ensures that all project deliverables related to the community centre are met.
∎ In close coordination with the project coordinator, different actor ensures community centre activities are regularly adjusted to changing context and needs.
∎ Identify and support community focal points/settlement representatives.
∎ Coordinate with Local authorities, partners and Community Focal Points
∎ Keep the CC & ISC colleagues motivated and interested in their work
∎ Participate in building the CC& ISC's knowledge, expertise and experience in core and cross functional skills
∎ Identify and assess the team's learning needs and support his/her learning and self-development.
∎ Lead initiative to improve on knowledge/skill/attitude gaps of the team i.e. literacy, English, reasoning, leadership skills.
∎ Work with team to support the integration of protection into other AAB projects.
∎ Other tasks to support the AAB response as required.
Additional Requirements:
∎ Experience:
∎ At least 4 years of experience in humanitarian and/or development organizations with significant experience in camp management and/or delivering emergency programs in camp setting;
∎ A proven record of effective project management in emergencies, including project planning and implementation and supervision;
∎ Sound understanding of the concepts behind and practical application of humanitarian codes and standards such as SPHERE, IASC Gender Guidelines, HAP, HRBA etc.
∎ Required Competencies:
∎ In depth knowledge of HRBA and gender-based programming, Rohingya language and culture;
∎ Good interpersonal skills including ability to gain trust and build relationships and experience in working with community people;
∎ Proven skills in managing community centre & information Hub Management
∎ Strong skills in inter-personal communications, able to work effectively with multiple stakeholders in a complex, multi-actor environment.
∎ Sensitivity to cultural differences and the ability to work effectively across a wide variety of cultural contexts.
∎ Ability to work in a difficult and stressful environment, and to manage/deal with rapid changes to the operating environment;
∎ Competence with MS Office applications, including Word, Excel and Outlook;
∎ Fluency in English is required. Proficiency on local language is a must know.
∎ Ability to develop analysis in comprehensive reports;
∎ Strong organizational, interpersonal and communication skills;
∎ Good Computer literacy;
∎ Good knowledge in Arabic, and English are mandatory;
∎ A high respect to client/organization confidentiality;
∎ Ability to work in a multicultural context as a flexible and respectful team;
∎ Flexibility and ability to cope with stressful situations.
Salary:
∎ Monthly Gross Salary will be 76,700/-
Compensation & Other Benefits:
∎ Other admissible benefits such as medical benefit, mobile & modem allowance, and group life insurance etc
Application Deadline: 26 Aug 2020
Company Information:
∎ 18 Aug 2020
∎ ActionAid Bangladesh
∎ Business : ActionAid is an international anti-poverty agency working in over 40 countries, taking sides with poor people to end poverty and injustice together.
Category: NGO/Development
