Jr. Executive - Call Centre

Job Description

Title: Jr. Executive - Call Centre

Company Name: Megamind

Vacancy: 4

Age: 18 to 26 years

Job Location: Dhaka (Banasree, Rampura)

Salary: Tk. 10000 - 13000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Call Center, Educational Technology (Edtech) Startup
• Freshers are also encouraged to apply.

• Higher Secondary
• Bachelor/Honors

• 1 to 2 years
• The applicants should have experience in the following business area(s): Call Center, Educational Technology (Edtech) Startup
• Freshers are also encouraged to apply.

• Age 18 to 26 years

Additional Requirements & Benefits

• On-site office (11:00 AM – 8:00 PM)
• Must be fluent in Bengali & English speaking
• PIP (Performance Improvement Plan) will be applied based on performance

If you are confident, disciplined, and ready to perform, this role is for you.

Important (Must Read Before Applying)
Apply only if you are serious, from a relevant background, and fully prepared for the interview.

Job Context
Megamind Plus is one of Bangladesh’s leading education service providers, specializing in Study Abroad Consultancy and English Proficiency Courses (IELTS, PTE, TOEFL). Megamind is also a British Council official authorised IELTS exam venue.

Responsibilities & Context

• Designation: Jr. Executive - Telesales

• Office Time: 11:00 AM – 8:00 PM

• Working Days: 6 days/week

• Probation Period: 3–6 months (adjustable)

Key Responsibilities

• Make outbound calls to prospective students

• Handle 120–150 calls daily (higher during events if required)

• Explain study destinations, programs, and admission processes clearly

• Follow up regularly to convert leads into applications

• Maintain accurate call logs and update CRM/database

• Coordinate with counselors to schedule consultations

• Handle student queries professionally and confidently

• Achieve individual and team targets consistently

Additional Requirements & Notes

• Candidates from relevant fields are strongly preferred

• Applicants from completely unrelated industries are discouraged

• Fixed salary + instant incentive on each file conversion

• PIP (Performance Improvement Plan) will be applied based on performance

• Review all details carefully (role, timing, location) before applying

N.B. If you are disciplined, target-driven, and confident in communication, this role is for you.

• Mobile bill,Performance bonus,T/A
• Salary Review: Yearly
• Festival Bonus: 2

Fixed salary + instant incentive on each file conversion

Incentive/file conversion.