Jr. Executive - Call Centre

Job Description

Title: Jr. Executive - Call Centre

Company Name: Megamind

Vacancy: 3

Age: 20 to 26 years

Job Location: Dhaka (Banasree, Rampura)

Salary: Tk. 10000 - 14000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Educational Technology (Edtech) Startup
• Freshers are also encouraged to apply.

• Higher Secondary

• At least 1 year
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service, Educational Technology (Edtech) Startup
• Freshers are also encouraged to apply.

• Age 20 to 26 years

Jr. Executive – Telesales (Study Abroad Department)

Megamind Plus is one of Bangladesh’s leading education service providers, specializing in Study Abroad Consultancy and English Proficiency Courses including IELTS, PTE, and TOEFL. Megamind is also an official British Council authorised IELTS exam venue located at Banasree, Rampura, Dhaka-1219, maintaining international standards in testing and student support.

Position Details

• Designation: Jr. Executive – Telesales

• Department: Study Abroad

• Office Time: 11:00 AM – 8:00 PM

• Working Days: 6 days per week

• Job Type: Full-time, On-site

• Location: Banasree, Rampura, Dhaka-1219

• Probation Period: 3–6 months (adjustable based on performance)

Key Responsibilities

• Make outbound calls to prospective students

• Handle approximately 120–150 calls daily
  (Call volume may increase during campaigns, admission seasons, or promotional events)

• Explain study destinations, university programs, visa procedures, and admission processes clearly

• Conduct regular follow-ups to convert leads into applications

• Maintain accurate call reports and update CRM/database consistently

• Coordinate with counselors to arrange consultations and student meetings

• Handle student and guardian queries professionally and confidently

• Achieve individual sales targets and contribute to overall team performance

Requirements

• Strong communication skills in Bangla and English

• Comfortable with high-volume calling and target-oriented work

• Basic computer and CRM handling skills will be an advantage

• Previous telesales/customer service experience is preferred but not mandatory

• Candidates must be disciplined, punctual, and professional in communication

Important Disclaimer – Please Read Carefully Before Applying

• This is a full-time on-site role and requires physical presence at the office.

• Candidates must ensure the office location and working hours are feasible before applying.

• The role involves continuous calling and regular follow-ups throughout the workday.

• Performance will be evaluated based on discipline, communication quality, consistency, target achievement, and overall contribution to the department.

• Candidates who are not comfortable with target-driven telesales responsibilities are strongly discouraged from applying.

Application Process

Interested candidates are requested to apply only after carefully reviewing the job responsibilities, office timing, workload expectations, and work environment.

• Mobile bill,Performance bonus,T/A
• Salary Review: Yearly
• Festival Bonus: 2

Fixed salary + instant incentive on each file conversion Incentive/file conversion. Competitive fixed salary Attractive performance-based sales incentives per successful file opening Additional bonuses based on monthly and team performance targets