IT Support Assistant
Job Description
Title: IT Support Assistant
Company Name: Friendship
Vacancy: 5
Job Location: Anywhere in Bangladesh
Employment Status: Contractual
Educational Requirements:
∎ Diploma in computer science
Experience Requirements:
∎ At least 3 year(s)
Job Responsibilities:
∎ To provide prompt support to maintain updated network asset register at all time
∎ Installation of new / existing servers and configure hardware, peripherals, services, settings, directories, storage, etc.
∎ Create, change, and delete user accounts per request as per the requirement and access control process to perform daily system monitoring, verifying the integrity and availability of all server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
∎ To perform regular security monitoring to identify any possible intrusions.
∎ To perform backup operations as per the defined back up process in Information Systems policy, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
∎ To provide support to user groups of Friendship and assist in guest users susceptibilities
∎ To provide user level technical/IT supports whenever required
∎ To provide daily maintenance support on VSAT wherever applicable
∎ To control the Wi-Fi connectivity of the VSAT network as per SATMED policy wherever applicable
Additional Requirements:
∎ Manage store service
∎ Generate process purchase request form (as require) and submit to procurement department.
∎ Record and Preserve Store Requisition form.
∎ Maintain Goods received and input in store inventory.
∎ Maintain and Update IIR (Individual Inventory Record)
∎ Address the issue raised via proper channel for the smooth operation of store.
∎ Ensure planning for store service to Friendship staff.
∎ Ensure process purchase request form (as require) and submit to procurement department.
∎ Record and Preserve Store Requisition form.
∎ Ensure Goods received and input in store inventory.
∎ Maintain and Update IIR (Individual Inventory Record)
∎ Address the issue raised via proper channel for the smooth operation of store.
∎ Prepared monthly Stock report.
∎ Knowledge on Internet connectivity & forwarding issues.
∎ Knowledge on Network cabling, switching, routing etc.
∎ Knowledge PC hardware troubleshooting is specially required.
∎ Installing all types of Application Software.
∎ Experience in solving printer, projector, UPS and other office IT equipment's problems.
∎ Good communication skills.
Salary: Negotiable
Application Deadline: July 16, 2019
Company Information:
∎ Friendship
∎ Address : K-14/2A, Baridhara North Road (Kalachadpur), Dhaka - 1212, Bangladesh
∎ Web : www.friendship-bd.org
Category: NGO/Development
Read Before Apply: [email protected]
