Skills Development Field Officer

Job Description

Title: Skills Development Field Officer

Company Name: Eco-Social Development Organization (ESDO)

Vacancy: 03

Age: 18 to 35 years

Job Location: Cox`s Bazar (Teknaf, Ukhia)

Salary: Tk. 65000 (Monthly)

Experience:

• 5 to 7 years
• The applicants should have experience in the following business area(s): NGO

• Bachelor’s degree in education, Technical and Vocational Education (TVET), Youth Development, Adolescent Development, Development Studies, Social Work or a related discipline from a recognized university; a Master's in similar fields will be given preference.

• Candidates with specialization in Youth Development, TVET, Skills Development, Education, or Community Development will be given preference.

• Additional training in humanitarian coordination, community engagement, TVET, will be considered a strong advantage.

• 5 to 7 years
• The applicants should have experience in the following business area(s): NGO

• Age 18 to 35 years

• Fit prepared for extensive daily field movement across multiple camps and multi-purpose centres in demanding humanitarian conditions.

• Demonstrated ability to deliver under pressure, manage multiple concurrent priorities, and respond effectively to natural and man-made emergencies including cyclones, floods, landslides, fire incidents, and civil disturbance.

• Strong diplomatic and stakeholder navigation skills for engaging with government authorities, camp leadership, community structures, cross-sectoral partners, and humanitarian coordination bodies with professionalism and cultural sensitivity.

• Strong programmatic mindset with clear commitment to achieving project goals, delivering results, and pursuing career growth in the humanitarian and development sector.

• Excellent interpersonal, coordination, communication, and problem-solving skills.

• Strong report writing and documentation skills in English and Bangla.

• Proficiency in Microsoft Office applications and comfort with digital data collection tools such as Kobo or ODK.

• High integrity, confidentiality, and professionalism.

• Strong commitment to child rights, inclusion, safeguarding, and gender equality.

• Must possess a valid driving license.

• Demonstrated experience coordinating emergency programme delivery with collaboration with cross-sectoral implementing partners, and community structures.

• Demonstrated experience supervising a field team, identifying operational bottlenecks, and resolving them under time pressure.

• Demonstrated experience integrating inclusion, gender mainstreaming, safeguarding, and protection into daily field operations.

• Demonstrated experience managing facility operations, materials, and asset flows at field level in a donor-funded project.

• Experience supporting monitoring visits, spot checks, and Third-Party Monitoring exercises with credible field-level evidence.

• Experience working with UNICEF, UN agencies, INGOs, or donor-funded programmes will be highly preferred.

• Experience working in the Cox's Bazar Rohingya humanitarian response is strongly preferred.

Eco-Social Development Organization (ESDO) started its journey in 1988 with a noble vision to stand in solidarity with the poor and marginalized. Being a people` centered organization, ESDO envisioned for a society which will be free from inequality and injustice, a society where no child will cry from hunger and no life will be ruined by poverty. Near about three decades of relentless efforts to make this happen, ESDO has embraced new grounds and opened up new horizons to help the disadvantaged and vulnerable people to bring meaningful and lasting changes in their lives. During this long span, ESDO has adapted with the changing situation and provided the most time-bound services especially for the poor and disadvantaged. A community focused and people centered approach has been adapted by ESDO while consideration was given to the national policy and Sustainable Development Goals (SDGs) as its guiding principle. ESDO is one of the most dynamic organizations expanding its development interventions across 422 upazilas under 56 districts of Bangladesh covering over 10 million poor and vulnerable people.

ESDO is going to implement a UNICEF-supported project titled “Provide quality, inclusive skills development and Myanmar Curriculum STEM education for adolescent learners aged 15-18, and portable skills training for education volunteers in Cox's Bazar” in Rohingya camps of Ukhia, Cox’s Bazar. The project aims to improve access to quality foundational literacy numeracy (FLN), trade skills, employability skills, leadership skills, entrepreneurship training, STEM Education and portable skills opportunities for Rohingya adolescents and youth through multi-Purpose Centers (MPCs), Science & IT Labs, and SKILFO-based portable skills interventions.

The Skills Development Field Officer is the field-level operational and technical anchor of the project, responsible for the day-to-day translation of programme strategy into disciplined delivery across a cluster of approximately ten multi-purpose centres and their associated camps. The position ensures the full skills development program, including foundational learning, leadership, life skills, trade skills, employability skills, Adolescent Action Groups, and the applied learning pathway, is delivered on schedule and at quality across every assigned facility. The position navigates the camp-level humanitarian coordination architecture with the RRRC office, Camp-in-Charge (CiC) offices, Education Sector, cross-sectoral implementing partners, majhis, sub-majhis, and community structures, so that permissions, coordination, community relationships, and cross-sectoral referrals sustain the delivery of the project. It is a highly demanding position that combines programmatic judgement, diplomatic and political skill, safeguarding vigilance, and operational discipline, and it is central to how the project actually shows up in the camps every day.

The Skills Development Field Officer will work under the joint direct supervision of the Adolescent Officer and the Market Linkage and Business Development Officer and will directly supervise a group of Skills Development Field Assistants covering the assigned multi-purpose centres. The position coordinates closely with the Inclusion Associate, PSEA, CSG and AAP Officer, Information Management Manager, Skills Development Monitoring and Data Associate, Knowledge Management Officer, Associate Construction Engineer, Warehouse Associate, HR and Admin Associate, Trade Experts, and represents the project in camp-level forums as required.

Reporting to: Direct reporting jointly to Adolescent Development Specialist and Market Linkage and Business Development Specialist

Job Responsibilities

A. Programme Implementation, Field Operations, and Day-to-Day Delivery Quality

• Ensure every learning activity across the assigned multi-purpose centres runs on schedule, at quality, and in line with agreed technical standards, and any other project-supported sessions.

• Ensure classes, instructor training, and community-based sessions are delivered with the pedagogical, practical, safety, and safeguarding standards set by the technical staff, and that daily delivery follows agreed session flow.

• Identify operational and technical bottlenecks in the field early, resolve what can be resolved at the field level, and escalate what cannot with clear framing and options for the technical staff to act on.

• Support the field-level delivery of the applied learning pathway by coordinating with master craftspersons, host organizations, and learner placement arrangements as directed by the Market Linkage and Business Development Specialist.

• Ensure timetables, session records, learning materials, workshop consumables, and instructor arrangements are in place across every assigned facility.

B. Field Coordination with CiC Offices, Cross-Sectoral IPs, Education Sector Focal and Camp Structures

• Serve as the primary in-camp point of contact with Camp-in-Charge (CiC) offices, managing permissions, protocols, communications, notifications, and operational matters with authorities in a timely and professional manner.

• Coordinate with cross-sectoral implementing partners/ focal including Child Protection, Gender-Based Violence, Mental Health and Psychosocial Support, Health, Nutrition, WASH, Shelter, and DRR actors through CiC offices and directly at camp level, so that the project connects effectively into the broader response and necessary referral can be established.

• Represent the project in camp-level Education Sector meetings and any relevant sub-sectoral forums as directed by the Specialists and bring back operational learning that strengthens delivery.

• Sustain active working relationships with Education IPs, CESG, camp majhis, sub-majhis, and community leaders to secure community access, community trust, and smooth day-to-day operations.

• Navigate the humanitarian coordination architecture with diplomatic skill, protecting the project's standing and relationships even when operational pressures are high.

C. Community Engagement, Stakeholder Coordination, and Adolescent-Centred Strategy Delivery

• Deliver the adolescent-centred and community-centred strategies designed by the Specialists, and Inclusion Associate at field level, ensuring the intent of the strategy is not lost in translation.

• Sustain meaningful engagement with Community Education Support Groups (CESGs), parents and caregivers, community leaders, and religious leaders to reinforce enrolment, attendance, completion, and community ownership of adolescent learning.

• Support the Father-Brother Engagement Strategy led by the Inclusion Associate at field level, and support outreach to households of adolescent girls and adolescents with disabilities to strengthen access and retention.

• Support the establishment and functioning of Adolescent Action Groups (AAGs) at every assigned multi-purpose centre and ensure AAG deliberations, decisions, and follow-up are documented and acted upon.

• Facilitate community feedback into the project through the Community Feedback and Response Mechanism maintained by the PSEA, CSG and AAP Officer.

D. Field Assistant Supervision, Guidance, and Bottleneck Resolution

• Directly supervise the Skills Development Field Assistants covering the assigned multi-purpose centres, setting clear expectations, weekly priorities, and deliverables aligned with the Officers' guidance.

• Provide day-to-day coaching, problem-solving, and technical guidance to Field Assistants so that quality delivery reaches every classroom, workshop, and community engagement point.

• Support performance management, coaching conversations, and Performance Improvement Plans where quality concerns are identified, in coordination with the HR and Admin Associate and the Officers.

• Ensure Field Assistants have the tools, materials, information, and coordination support they need to operate effectively at multi-purpose centre level.

E. Inclusion, Gender Mainstreaming, Safeguarding, and Protection Integration

• Ensure inclusion is operationalized at every assigned multi-purpose centre, so that girls, adolescents with disabilities, and other under-represented adolescents have equal, safe, and dignified access to learning, participation, and outcomes.

• Ensure gender-responsive delivery is embedded in classroom and workshop practice, learning environments, and safety arrangements, and instructor conduct.

• Ensure safeguarding standards are visible at every facility, that volunteers know their responsibilities, and that Code of Conduct expectations are reinforced.

• Ensure the referral pathway maintained by the PSEA, CSG and AAP Officer and other technical staff is understood, visible, and actively used for learners who need specialist support.

• Coordinate with the Inclusion Associate, and the Education IPs on identification, referral, and follow-up for adolescents with disabilities and any protection concerns arising in the field.

F. Monitoring, Documentation, Reporting, and Learning

• Support monitoring visits and data collection by the ESDO, UNICEF, Third Party Monitoring agency, donor missions, and evaluators, and ensure access to learners, volunteers, records, and staff is well organized.

• Ensure documentation of daily field observations, session records, attendance verification, incident reports, and community engagement outcomes so that field reality is captured with credibility.

• Prepare weekly and monthly field reports for the Officers and the Information Management Manager and contribute Skills Development data inputs to the Result Framework tracking cycle.

• Contribute to case studies, success stories, learning products, and evidence generation coordinated by the Knowledge Management Officer.

• Reflect actively on what is working and what is not at field level, and bring learning back into the project's decision cycle.

G. Facility, Asset, Materials, and Resource Management

• Ensure every assigned multi-purpose centre is safe, functional, well-organized, and appropriately maintained day-to-day, and escalate structural or DRR concerns to the Associate Construction Engineer.

• Coordinate with the Warehouse Associate on stock dispatch, receipt, and end-user monitoring of learning materials, trade consumables, and safeguarding and community awareness materials at every assigned facility.

• Support asset tracking at facility level, ensuring assets are used as intended and reporting any damage, loss, or misuse promptly through the correct channels.

• Guide Field Assistants on day-to-day facility operations including volunteer arrangements, cleaning, security, utility supply, etc.

• Support the Associate Construction Engineer on the facility-level Emergency Preparedness and Response readiness, disaster drills, fire and first aid readiness, and community engagement for infrastructure protection.

H. Safeguarding, Accountability, and Other Responsibilities

• Uphold PSEA, Child Safeguarding, AAP, ESRM, and anti-fraud standards across every field activity, community interaction, and coordination touchpoint, and report any concern to the Officers and the PSEA, CSG and AAP Officer immediately.

• Respond to natural and man-made emergencies affecting the assigned facilities, learners, and staff with agility and quality, and coordinate rapid facility-level assessment and response as needed.

• Support internal audits, UNICEF spot checks, HACT assurance activities, monitoring missions, and evaluations with organized documentation and field evidence.

• Perform any other duties assigned by the supervisors or the Skills Development Technical Lead in the interest of the project and its participants.

According to project allocation