IT Customer Delivery Manager

Job Description

Title: IT Customer Delivery Manager

Company Name: Centranix Ltd.

Vacancy: 2

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA), Bachelor of Science (BSc)
∎ Bachelors degree in any discipline- CSE or BBA with IT diplomas Preferred
∎ English Language Certification such as IELTS , PTE or TOFEL will be given preference

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Communication, Computer Science, Customer Support
∎ The applicants should have experience in the following business area(s): IT Enabled Service

Job Context:
∎ Do you have what it takes to be a reliable Customer Delivery Manager? This is the opportunity to work with International clients and expand your horizon.
∎ Centranix is looking for a qualified Customer Delivery Manager to join our team to handle project delivery of Australian, UK and New Zealand customers. This is an outstanding opportunity for an experienced Delivery Manager in tech seeking a broad, customer focused role in a high growth business. In short, we are looking for a technology-focused project manager to manage the delivery of multiple customer projects.

Job Responsibilities:
∎ The Customer Delivery Manager will take over new customers from sales and work closely with multiple stakeholders to manage delivery projects with a focus on customer satisfaction and success. Typical customers are large boutique real estate agencies, and you will work with all functions of the business and customers to develop project and change management strategies to support successful delivery implementation and solutions.
∎ This end-to-end role requires extensive stakeholder and relationship management so you MUST have excellent English speaking and writing skills to communicate with foreign client solver video calls, meetings and presentations.
∎ You will also be involved in continual refinements and enhancements to deliver more sophisticated solutions, as the technology enables customers to transform their business.
∎ The business and team is highly focused on customer led outcomes, so you will be confident to drive relationships and initiatives inside and outside of the organisation, including with key corporate customers and partners.
∎ High-level relationship-building and interpersonal skills are key to success in this role, and the business expects the ability to drive collaboration, build consensus, and facilitate problem-solving.
∎ This is a great opportunity for someone interested in joining a fast-paced, fast-growing company that is creating cutting-edge solutions for real estate.

Additional Requirements:
∎ Age at most 35 years
∎ Both males and females are allowed to apply
∎ At Least 1 year of Proven customer facing project delivery or customer support experience.
∎ Exemplary communication skill in all forms of communicative English.
∎ A mix of Technical knowledge in the field of computer sciences will be an advantage
∎ Experiences with foreign client management will be an added advantage
∎ Person with disability are encouraged to apply

Salary: Tk. 35000 - 50000 (Monthly)

Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Total annual leave 31 days

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 22 Dec 2022

Company Information:
∎ 22 Nov 2022
∎ Centranix Ltd.
∎ Address : Level 19, UTC Building, 8 Panthapath
∎ Web : https://centranix.com/
∎ Business : Centranix Limited is an IT company and we mainly focus on overseas projects. Currently we are working on projects based in the US, UK and Australia. You will be working for our client company based in Australia. You will be working remotely from Bangladesh employed by Centranix Limited. Our client company has a range of products to offer in the real estate tech space. You will get the opportunity to work with multiple products.

Category: IT/Telecommunication

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