Title: International Call Centre Executive
Company Name: Europe Visa Connect
Vacancy: 2
Age: 18 to 30 years
Job Location: Dhaka (Mirpur 10)
Salary: Tk. 16000 - 32000 (Monthly)
Experience:
Handle inbound and outbound calls to/from international clients (mainly English-speaking countries).
Provide accurate information about products and services in a polite and professional manner.
Resolve customer queries, complaints, and issues efficiently within the given time frame.
Maintain detailed records of customer interactions and update the CRM system regularly.
Achieve daily/weekly call targets and maintain quality standards.
Follow company communication guidelines and maintain confidentiality of client information.
Work collaboratively with team members and supervisors to improve customer satisfaction.
Attend regular training sessions to improve product knowledge and communication skills.
| University | Percentage (%) |
|---|---|
| National University | 5.98% |
| University of Dhaka | 1.42% |
| Govt. Bangla College | 1.42% |
| European University of Bangladesh | 1.14% |
| Govt. Titumir College | 1.14% |
| Northern University Bangladesh | 1.14% |
| Tejgaon College | 0.85% |
| Bangladesh Open University | 0.85% |
| Dhaka college | 0.85% |
| Sonargaon University | 0.85% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 95.16% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 37.04% |
| 20K-30K | 47.58% |
| 30K-40K | 15.38% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 2.56% |
| 0.1 - 1 years | 32.19% |
| 1.1 - 3 years | 39.32% |
| 3.1 - 5 years | 15.10% |
| 5+ years | 10.83% |