Intern - Operations & Customer Relations

Job Description

Title: Intern - Operations & Customer Relations

Company Name: Swosti Limited

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Graduation / Masters in Business/ Commerce/ Marketing/ Science/ Finance/ Accounting/ etc.

Job Context:
∎ This is a focal position generating new Software sales lead for the company. It requires occasional visit to customer office premises and introduce the product(s) to the potential customer(s), make presentation, close sales and receive customers` feedback on a regular basis. You will also work with operational activities, product development, customer training and manage customer queries and liaison between Customer & Software team. In addition to Monthly Salary you will receive promotional incentive based on your performance.
∎ Swosti is looking for dynamic, energetic interns with technically sound and having exceptional communication skills to work alongside with different teams.
∎ Upon successful completion of the internship, well performing candidates will be offered the position `Executive, Operations & Customer Relations`.
∎ Duration: 06 (Six) months followed by Job placement for the performing staffs only.

Additional Requirements:
∎ Age 18 to 26 years
∎ Address customer queries modestly and ensure customer satisfaction at all level.
∎ Explore & meet new customers in existing or new region(s).
∎ Analyze products, competitors' offerings and prepare proposals.
∎ Test products, features and configurations before uploading live
∎ Execute promotional activities through email, social media tool, telephone calls etc.
∎ Respond queries from potential customers and convert into sales activities.
∎ Explain the services and their benefits to customers for maximizing the use of software.
∎ Demonstrate Software product and make presentation to clients.
∎ Keep proper record of all clients.
∎ Prepare different reports i.e. sales, call reports etc. on a regular basis.
∎ Sense of discipline and punctuality.
∎ Qualification Requirements
∎ Excellent interpersonal, communication and convincing skill.
∎ In-depth knowledge of various social media platforms, best practices, and website analytics.
∎ Solid understanding of HTML, CSS, and JavaScript will be advantage.
∎ Up-to-date on the latest trends and technologies in digital marketing.
∎ Sound Accounting knowledge.
∎ Proficient in MS Word, Excel, Email, Power Point and social media tools.
∎ Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.
∎ Ability to work under pressure.
∎ Basic Knowledge on Information Technology.
∎ Sense of discipline and punctuality.
∎ Writing skill especially in English will be an added advantage.
∎ Experience in Institutional sales will get preference.
∎ Additional Requirements
∎ A highly energetic, motivated, and sincere person
∎ Willing to visit clients' premises on a regular basis
∎ Excellent verbal and written communication skills
∎ Collaborative team member with a positive attitude
∎ Intermediate computer skills (Google Docs, Google Sheets, etc.)

Salary: Tk. 6000 - 8000 (Monthly)

Compensation & Other Benefits:
∎ Monthly 06 (six) holidays
∎ Market-driven Salary
∎ Yearly two festival bonuses (Applicable after 6 months of joining)
∎ Performance based yearly salary increment & Profit Sharing
∎ Friendly work environment

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Nov 2021

Company Information:
∎ 16 Nov 2021
∎ Swosti Limited

Category: Marketing/Sales

Source: bdjobs.com

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