Information Officer

Job Description

Title: Information Officer

Company Name: JAAGO Foundation

Vacancy: 1

Age: 24 to 40 years

Job Location: Dhaka

Salary: Tk. 22000 - 30000 (Monthly)

Experience:

• At least 2 years

• Bachelor/Honors

• At least 2 years

• Age 24 to 40 years

Customer Service:

• Greet and welcome visitors and members in a friendly and professional manner.

• Provide information about the center’s services, programs, and events.

• Address and resolve inquiries, complaints, or issues promptly and efficiently.

• Assist visitors with the registration process and membership applications.

Front Desk Operations:

• Answer and direct phone calls, emails, and other correspondence.

• Maintain a clean and organized front desk area.

• Manage check-ins and check-outs for members and visitors.

• Schedule appointments and manage booking of facilities and equipment.

Administrative Duties:

• Maintain accurate records of visitor and member attendance.

• Handle administrative tasks such as filing, data entry.

• Assist in the planning and execution of events and programs.

• Handling the membership fees with the accounts department along with the money.

• Share all important message/ Issues with Admin dept. regularly.

• Taking program photos and uploading to the admin public.

Security and Safety:

• Monitor access to the center and ensure that all visitors and members sign in and out.

• Report any security concerns or suspicious activities to the appropriate authorities.

• Ensure compliance with health and safety regulations.

Team Collaboration:

• Coordinate with other staff members to ensure the efficient operation of the center.

• Provide support for special projects and initiatives as needed.

• Participate in staff meetings and training sessions.