Information, Advice, Guidance and Welfare Officer
Job Description
Title: Information, Advice, Guidance and Welfare Officer
Company Name: Essex School of Business Limited
Vacancy: 1
Age: 25 to 40 years
Job Location: Dhaka (Uttara)
Salary: Negotiable
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): College, Training Institutes
Published: 2026-05-05
Application Deadline: 2026-05-14
Education:
- Bachelor/Honors
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): College, Training Institutes
Skills Required: Communication and interpersonal skill,Email Communications,Fluent in English,Guidance,Professionalism,Record Keeping
Additional Requirements:
- Age 25 to 40 years
Personal Attributes
Approachable, supportive, and student-focused attitude
Ability to handle sensitive matters calmly and responsibly
Strong ethical standards and respect for confidentiality
Ability to work independently and collaboratively within a team
Commitment to continuous professional development
Responsibilities & Context:
Key Roles and Responsibilities
Provide accurate, up-to-date information and guidance to prospective and enrolled students regarding programmes, progression routes, academic expectations, and institutional policies
Offer one-to-one advice and guidance sessions to support students with academic, personal, or wellbeing-related concerns
Act as a first point of contact for welfare matters and refer students to appropriate internal or external support services when required
Monitor student engagement and attendance, identifying early signs of risk and escalating concerns in line with institutional procedures
Maintain confidential student welfare records in accordance with data protection and safeguarding requirements
Support induction activities, orientation programmes, and student awareness sessions
Work closely with Academic, Admissions, Compliance, and Administrative teams to ensure coordinated student support
Contribute to student retention strategies and ongoing student support initiatives
Provide guidance on reasonable adjustments and inclusive support where appropriate
Assist with compliance-related reporting and documentation linked to student welfare and support
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Education/Training
