Hostess

Job Description

Title: Hostess

Company Name: Renaissance Dhaka Gulshan Hotel

Vacancy: 04

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following business area(s): Hotel

Job Responsibilities:
∎ Greeting guests as they enter, and putting them on a waiting list as necessary.
∎ Providing guests with menus and answering any initial questions.
∎ Seating guests at tables or in waiting areas.
∎ Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
∎ Engaging with guests to ensure they're happy with food and service.
∎ Responding to complaints and helping to resolve them.
∎ Answering phone calls, taking reservations and answering questions.
∎ A knowledge of the menu.
∎ Helping out with other positions in the restaurant as needed.
∎ Providing great customer service.

Additional Requirements:
∎ Ability to provide top notch customer service in a fast-paced environment.
∎ A positive attitude and ability work well under pressure with all restaurant staff.
∎ Does high-quality work while unsupervised.
∎ Able to work in a standing position for long periods of time.
∎ Able to safely lift and easily maneuver trays of food when necessary.
∎ Willing to follow instructions and ask questions for clarification if needed.
∎ Able to handle money accurately and operate a point-of-sale system.
∎ Able to work in a busy restaurant environment.
∎ Restaurant experience a plus.

Salary: Negotiable

Compensation & Other Benefits:
∎ Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other benefits as per Marriott policy

Application Deadline: July 31, 2019

Company Information:
∎ Renaissance Dhaka Gulshan Hotel

Category: Hospitality/ Travel/ Tourism