Sales Executive

Job Description

Title: Sales Executive

Company Name: Renaissance Dhaka Gulshan Hotel

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Communication, Customer Care, Effective Communication, Excellent presentation, Hospitality Management

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems.
∎ Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
∎ Determine and give complimentaries to guests as gifts for their patronage.
∎ Promote awareness of brand image internally and externally.
∎ Process requests for redeeming Marriott Rewards points.
∎ Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
∎ Enter Marriott Rewards information into appropriate software when taking guest reservations.
∎ Answer, record, and process all guest calls, requests, questions, or concerns.
∎ Perform general office duties to support Sales & Marketing.
∎ Assist management in training and motivating employees; serve as a role model.
∎ Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional.
∎ Maintain confidentiality of proprietary information; protect company assets.
∎ Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
∎ Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
∎ Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
∎ Monitor the performance of others to ensure adherence to quality expectations and standards.
∎ Read and visually verify information in a variety of formats.
∎ Perform other reasonable job duties as requested by Supervisors.

Additional Requirements:
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2

Application Deadline: December 24, 2019

Company Information:
∎ Renaissance Dhaka Gulshan Hotel

Category: Hospitality/ Travel/ Tourism