Hospitality and Events Coordinator

Job Description

Title: Hospitality and Events Coordinator

Company Name: C.P. Bangladesh Co., Ltd.

Vacancy: --

Age: At least 18 years

Job Location: Gazipur

Salary: Negotiable

Experience:

• At least 2 years

• Bachelor/Honors
• Diploma in Hotel Management
• Bachelor degree in any discipline
• Diploma in Hotel Management

Bachelor’s degree / Diploma in Hotel Management or related field.

• At least 2 years

• Age At least 18 years

• Minimum 2 years of experience in Hotel Management.
• Fluent in English (spoken and written); proficiency in Bangla preferred.
• Excellent communication, interpersonal, and customer service skills.
• Well-groomed, polite, and professional appearance.
• Basic computer literacy (MS Office, hotel booking software preferred).
• Ability to multitask and work under pressure in a fast-paced environment.

Reception Duties:

• Welcome guests warmly.

• Handle guest inquiries, reservations, and room allocations efficiently.

• Maintain up-to-date records in the office management system.

• Coordinate with housekeeping and maintenance departments for guest needs.

• Manage phone calls, emails, and front desk correspondence professionally.

• Ensure the reception area is clean, organized, and presentable at all times.

• Handle guest complaints or requests promptly and courteously, escalating to management when needed.

• Monitor guest feedback and contribute to improving service quality.

Meeting Room Attendant Duties:

• Prepare and maintain meeting and conference rooms before and after each event.

• Coordinate with Different teams for event setups (seating, equipment, refreshments).

• Ensure all audio-visual equipment and facilities are functional prior to meetings.

• Assist guests and corporate clients with any technical or logistical needs during events.

• Provide refreshment service (tea, coffee, snacks, etc.) in meeting areas as required.

• Maintain cleanliness, inventory, and readiness of all meeting and common areas.

• Record meeting room usage, damages, and supplies for management reporting.

• Medical allowance
• Salary Review: Yearly
• Festival Bonus: 2