Head of Sales (Retail / Plaza Network)

Job Description

Title: Head of Sales (Retail / Plaza Network)

Company Name: A Renown Group of Companies

Vacancy: 01

Age: At least 38 years

Job Location: Dhaka

Salary: --

Experience:

• 10 to 15 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry),Electronic Equipment/Home Appliances,Group of Companies,Tiles/Ceramic,Furniture,Grocery shop,Shopping mall

• Bachelor/Honors

• 10 to 15 years
• The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry),Electronic Equipment/Home Appliances,Group of Companies,Tiles/Ceramic,Furniture,Grocery shop,Shopping mall

• Age At least 38 years
• Only Male

Job Context

The Head of Sales – Retail/Showroom Network will be responsible for overseeing and driving the strategic and operational aspects of the entire retail and showroom sales network. This role requires a seasoned professional with extensive experience in retail sales management, team leadership, and business development across a wide network of showrooms or retail outlets.

Key Responsibilities

Strategic Leadership

• Formulate and execute comprehensive retail sales strategies at the national level to meet and exceed organizational sales goals.
• Oversee the expansion of the retail network, including the planning, setup, and successful launch of new showrooms or plazas.
• Conduct regular market and competitor analysis to inform pricing, promotional activities, and product positioning strategies.

Sales Operations

• Manage and drive monthly, quarterly, and annual sales objectives across all retail outlets.
• Ensure uniform implementation of sales policies, standard operating procedures (SOPs), and customer service protocols across the network.
• Collaborate with the marketing team to support in-store campaigns, brand positioning, and promotional initiatives.

Team Leadership

• Lead and supervise the retail sales team comprising Zonal Managers, Showroom Managers, and Sales Executives.
• Define performance metrics and key performance indicators (KPIs); conduct regular coaching, performance appraisals, and capability development sessions.
• Cultivate a high-performance, target-oriented team culture focused on achieving and exceeding sales targets.

Customer Experience

• Maintain a superior level of customer service and satisfaction across all showroom touchpoints.
• Address customer feedback and complaints effectively, ensuring timely resolution and continuous improvement.

Inventory & Cross-Functional Coordination

• Collaborate with supply chain and warehouse teams for inventory planning, demand forecasting, and timely stock replenishment.
• Ensure optimal stock availability and product visibility across all sales outlets.

Reporting & Performance Analytics

• Prepare detailed sales reports, forecasts, and dashboards for senior management review.
• Leverage data analytics to refine sales strategies and enhance operational performance

• Salary Review: Yearly
• Festival Bonus: 2