Title: Head of Restaurant Operations (HungryNaki)
Company Name: Daraz Bangladesh Limited.
Vacancy: 1
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Analytical Skill, Fast Learner, ownership and strong leadership quality, Problem Solving, Relationship, Selfmotivated, starter
Experience Requirements:
∎ 5 to 7 year(s)
∎ The applicants should have experience in the following area(s):
Food Delivery, Management consulting firm
∎ The applicants should have experience in the following business area(s):
E-commerce
Job Context:
∎ HungryNaki is looking for an exceptional individual to join the team as a Head of Restaurant Operations.
Job Responsibilities:
∎ Grow and develop its restaurant base;
∎ Offer high quality restaurants and dishes to customers;
∎ Ensure smooth customer experience on the platform;
∎ Give restaurants the best possible experience as they expand their business through the app;
∎ Inform and educate restaurant partners about the processes and tools they can leverage.
∎ Improve the restaurant onboarding process efficiency and experience. The key challenge will be improving scalability and experience quality at the same time;
∎ Work on our catalog strategy and compliance and build appropriate SOPs that support restaurants in terms of SKU creation and photo-shooting logistics management, and that maximize customer experience on the platform.
∎ Strategize to revamp & execute on an exhaustive and fair restaurant compliance framework that safeguards customer’s experience on the platform, whilst remaining supportive of restaurant’s operational hurdles
∎ Scope the data analytics requirements to support the team ranging from acquisition and onboarding funnels, to catalog pipeline, and more;
∎ Deliver insights on restaurant acquisition, education, growth and retention programs necessary to power HungryNaki’s growth;
∎ Work with Product teams to build a roadmap that delivers on required structural improvements in our buyer and restaurant app;
∎ Build, manage and lead the Restaurant Operations department.
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Minimum 5 years of working experience in relevant field, (Experience in food delivery or management consulting firm will get preference).
∎ Entrepreneurial mindset, results-oriented;
∎ Strong problem-solving skills and analytical skills.
∎ Self-starter: Bias towards action and are able to thrive in a fast-paced, constantly changing work environment.
∎ Problem solver: Talent for synthesizing complex projects, can independently translate high-level goals into actionable plans, and enjoy implementing processes.
∎ Fast learner: Ramp from being familiar to being an expert in a matter of days.
∎ Entrepreneurial: Crave responsibility and want to shape the vision and direction of the company. You’re comfortable owning a P&L.
∎ Owner: Always looking for opportunities to better your work product and own the outcome both the good and the bad.
∎ Relationship-builder: Influence and motivate people without authority, at all levels across a variety of job functions.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Jun 2021
Company Information:
∎ 22 Jun 2021
∎ Daraz Bangladesh Limited.
∎ Address : Asfia Tower, House 76, Road 11, Block E, Banani, Dhaka
∎ Web : https://www.daraz.com.bd/?gclid=CNTp2Jnwk9ICFQGhaA
Category: Others
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Source: bdjobs.com