Head of Operations, Retail Pharmacy Business, Labaid

Job Description

Title: Head of Operations, Retail Pharmacy Business, Labaid

Company Name: Labaid Limited (Diagnostics)

Vacancy: --

Age: At most 45 years

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

• At least 12 years
• The applicants should have experience in the following business area(s): Hospital

• Master of Science (MSc) in Pharmacy

• Master’s in pharmacy from a recognized institution/master’s degree in healthcare management or related field is preferred.

• At least 12 years
• The applicants should have experience in the following business area(s): Hospital

• Age At most 45 years

• 12 years of progressively responsible experience, of which minimum 05 years in a top-level leadership position in retail pharmacy, healthcare, or retail operations.

• Proven experience in pharmacy outlet setup, expansion, and operational management

• Strong knowledge of retail pharmacy operations, monitor inventory accuracy, stock turnover, and shrinkage control.

• Strong knowledge of DGDA regulations and pharmacy retail compliance in Bangladesh

Labaid Group, the largest healthcare brand in Bangladesh, inviting applications from experienced professionals for the following full-time position:

Key Responsibilities:

• Oversee the end-to-end setup and commissioning of new centers, ensuring operational readiness, regulatory compliance, staffing, inventory availability, and smooth business commencement.

• Ensure compliance with DGDA regulations, Pharmacy Council requirements, and licensing across all outlets.

• Ensure presence of registered pharmacists and adherence to narcotics/controlled drug handling protocols

• Lead feasibility studies, site selection, and evaluation processes for new pharmacy outlets.

• Drive revenue growth, profitability, and operational excellence across all pharmacy outlets.

• Develop and maintain monthly & annual budgets for operations and capital purchases.

• Optimize inventory levels to minimize stock-outs and expiry losses.

• Analyze sales, margins, and profitability of outlets, and manage operational budgets and control costs.

• Ensure high standards of customer service across all outlets.

• Work closely with Vendors, Business partners, Finance, Supply Chain, Senior Management to achieve business objectives.

• Willingness to travel extensively across outlet locations

• Responsible for any other assignment given by higher Management.

• As per company policy.