Head of Operations-3PL

Job Description

Title: Head of Operations-3PL

Company Name: Karnaphuli Group

Vacancy: 1

Age: 30 to 50 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 200000 - 250000 (Monthly)

Experience:

• 10 to 20 years
• The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies

• Master of Business Administration (MBA) in Supply Chain Management
• Bachelor of Business Administration (BBA) in Supply Chain Management

• 10 to 20 years
• The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies

• Age 30 to 50 years

Job Accountabilities

1) Leadership

• Evaluate overall operations and develop short- and long-term goals aligned with organizational objectives.

• Oversee all distribution services to ensure company and customer requirements are consistently met.

• Define job assignments, lines of authority, and make appropriate staffing decisions.

• Drive a culture of continuous improvement by evaluating, changing, adding, or discontinuing services as necessary.

• Analyze operational data and apply insights for strategic and operational decision-making.

2) Strategic Planning

• Participate in the strategic planning process and contribute to setting directions to achieve company objectives.

• Actively engage in senior management meetings to share ideas, evaluate options, and formulate policies.

• Communicate decisions and resolve issues through formal meetings and informal interactions.

• Represent the company in both public and private forums.

3) Measurement, Analysis & Knowledge Management

• Keep abreast of local and global trends in logistics and supply chain across selected industry verticals and apply relevant concepts, models, and technologies to enhance client service.

• Ensure achievement of monthly operational performance goals through effective performance reviews across clusters.

• Promote knowledge development in the 3PL business by conducting regular knowledge-sharing sessions.

• Implement job rotation within clusters to enhance cross-functional expertise in selected industry verticals.

4) Workforce Focus (Own & Outsourced Staff)

• Optimize human resource utilization based on customer requirements.

• Apply effective communication, leadership, and motivational techniques to develop employee potential and recognize talent.

• Foster a culture that supports both people and business growth through professional development, performance management, and recognition programs.

5) Process Management

• Ensure adherence to all ISO/OHSAS process requirements across customer accounts and clusters.

6) Financial Management

• Achieve operational financial targets with a focus on waste reduction and effective cash flow management.

7) Networking & Business Development

• Establish and maintain strong professional networks with key industry stakeholders, partners, and clients.

• Develop and manage strategic partnerships for long-term business value.

• Enhance brand visibility and market positioning through participation in industry events, forums, and networking platforms.

• Provident fund,Mobile bill,Insurance,Profit share
• Salary Review: Yearly
• Festival Bonus: 2