Head of Admin and Recovery

Job Description

Title: Head of Admin and Recovery

Company Name: MetroNet Bangladesh Limited

Vacancy: 1

Age: At least 30 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 7 years
• The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, ISP, Group of Companies

• Master of Business Administration (MBA)
• Master of Commerce (MCom)

• MBA or Equivalent degree.

• At least 7 years
• The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, ISP, Group of Companies

• Age At least 30 years

• At least 5 years of military or law enforcement experience, preferably in intelligence, strategic planning, or recovery operations.

• Experience in managing large teams and high-value client recoveries.Strong leadership and communication skills.

• Proven track record of successful debt recovery, particularly in the ISP or telecom sector.

• Ability to negotiate with high-level clients and decision-makers.

• Familiarity with legal and financial systems related to debt recovery.

• High level of integrity, confidentiality, and professionalism.

• Administer day to day administrative works of MNBL Collecting accounts receivable (due amount) from Telcos and related customer regularly in an amicable way and depositing it in companies account properly. 

• Taking the challenge to meet the credit recovery target and report to the Management.

• Ensure documentation of all collection related reports, work plans, and office correspondence.

• Weekly and monthly report regarding payment, dues, pending issues.

• Direct interaction with selected dealer in resolving receivables delinquencies Communicate, set payment date and collect payment from allocated credit customers as per credit arrangement. 

• Maintain credit and collection policies of the company.

• Establish relationship and communication with allocated credit accounts/codes. 

• Contact & frequent customer visit to ensure optimum collection of Recovery amount.

• Ensure that the collection amount deposited properly to the account of the company.

• Check and verify the application of the credit customers.

• Coordinate Sales team to resolve the issue to expedite the collection effort. 

• Analyze delinquent account, recommendation for resolution of high risk account of assigned customers.

• Submit proposal with supporting document for account require reviewing credit lines/discounts and other financial decision. 

• Negotiate payment programs with delinquent customers, bad debt recovery and bad debt recovery records.

• Hiring and managing members of the team Planning, evaluating, implementing and continuously improving all aspects of credit & collection functions and processes.

• Assisting in formulation of specific collection objectives and achievement of same Ensuring professional relationships are established and maintained with dealer and attorneys.

• Working closely with CFO and reports to CEO   to respond to credit and collection concerns with existing and potential dealer.

• Need to take the legal action if necessary.

• Any other duty assigned by the management