Guest Service Representative (GSR)
Job Description
Title: Guest Service Representative (GSR)
Company Name: Green View Resort & Convention Center Ltd.
Vacancy: Undefined
Job Location: Dhaka (Uttara)
Employment Status: Full-time, Contractual
Educational Requirements:
∎ Master of Business Administration (MBA), Bachelor of Business Administration (BBA)
∎ Diploma in Hotel Management will get preferred.
Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following business area(s):
Convention center, Event Management, Hotel, Resort
Job Responsibilities:
∎ Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
∎ Directs visitors by maintaining employee and department directories; giving instructions.
∎ Maintains security by following procedures; monitoring logbook; issuing visitor luggage.
∎ Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
∎ Ability to use computer and be familiar with hotel management software.
∎ Receive mails and direct them to the guests in the hotel.
∎ Receive the payment for accommodation.
∎ Allocation of rooms.
∎ Compilation of guest bills.
∎ Storage of records.
∎ Handling of client transport requests.
∎ Handling guest requests like providing extra bedding or offering a certain kind of food.
∎ Welcoming towards guests with Approachable and a helpful attitude.
∎ Be organized and should be able to multitask.
∎ Have a smart outward appearance and cheerful attitude.
∎ Have the passion for dealing with clients without being irritable.
∎ Have a professional demeanor at all times.
∎ Ability to handle tough and challenging situations while calm.
∎ Ability to work for long hours and at times over the weekends.
Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
∎ Smart and very good looking.
∎ Good command in English language specially speaking.
∎ Candidates are residence at Uttara will get special preference.
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Handsome salary Package.
∎ Accommodation & Duty meal facilities.
∎ Other benefits as per company policy
Application Deadline: May 10, 2019
Company Information:
∎ Green View Resort & Convention Center Ltd.
∎ Address : 487,Gobindapur,Uttarkhan,Moinartek,Dhaka.
∎ Web : www.prome.com.bd
∎ Business : Consumer Goods, Beverage, Plastic, School & College, Resort & Convention Center.
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com
Deadline Expired on 10th May 2019
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