General Manager

Job Description

Title: General Manager

Company Name: VAULT

Vacancy: 1

Age: Na

Job Location: Dhaka (Banani)

Salary: Tk. 50000 (Monthly)

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Restaurant

• Bachelor/Honors

• Bachelor`s degree in hospitality management or related field is a plus.

• At least 5 years
• The applicants should have experience in the following business area(s): Restaurant

• 5 of years of experience in the restaurant and food service industry.·        
• Experience in a fast-paced environment.·        
• Able to solve problems efficiently.·        
• Knowledge of how to use restaurant technology, including point of sale systems.·        
• Strong leadership and managerial skills, with the ability to inspire and motivate a team.·        
• Excellent communication and interpersonal abilities.·        
• Solid understanding of restaurant operations and industry trends.·        
• Flexibility to work evenings, weekends, and holidays as needed.

We are in search of an experienced and dynamic General Manager to lead our team at an upscale restaurant located in Banani. As the General Manager, you will oversee all aspects of restaurant operations, ensuring the highest standards of service and hospitality are maintained.

Responsibilities:·        

• Manage the daily operations of the restaurant, including front of house and back of house areas.·        

• Provide exceptional customer service and ensure guests are satisfied with their experience.·        

• Handle any issues and concerns that may arise from unsatisfied guests, and do so diligently and effectively.·        

• Conduct administrative duties, such as payroll, inventory management, and financial reporting.·        

• Ensure all food health and safety protocols are in place and are being followed by every team member.·        

• Play an active role in the restaurant’s marketing campaign efforts and promote the brand within the local community.·        

• Provide education and training to new hires and current employees.·        

• Conduct human resources tasks, such as recruiting and hiring, to fill restaurant staff positions·        

• Provide strategic leadership and direction to the restaurant team.·        

• Develop and implement policies and procedures to optimize efficiency and profitability.·        

• Ensure compliance with health, safety, and sanitation regulations.·        

• Build and maintain relationships with guests, suppliers, and stakeholders·        

• Handle guest inquiries, feedback, and complaints with professionalism and care