General Manager - Quality Assurance

Job Description

Title: General Manager - Quality Assurance

Company Name: Care Nutrition Limited

Vacancy: --

Location: Narayanganj (Sonargaon)

Salary: Negotiable

Experience:
∎ 8 to 10 years

Published: 19 May 2024

Education:
∎ Minimum Bachelor's degree in Food Science, Microbiology, or related field (Master's degree preferred).
∎ Certification in food safety (e.g., HACCP, FSSC 22000 Lead Auditor).
∎ Minimum Bachelor's degree in Food Science, Microbiology, or related field (Master's degree preferred).
∎ Certification in food safety (e.g., HACCP, FSSC 22000 Lead Auditor).

Requirements:

Additional Requirements:
∎ 8-10 years of experience in a quality assurance or food safety leadership role.
∎ Strong knowledge of food safety regulations and standards.
∎ Excellent leadership, communication, and problem-solving skills.
∎ Ability to effectively manage multiple projects and priorities.
∎ Experience in managing audits and interacting with regulatory agencies and customers.
∎ 8-10 years of experience in a quality assurance or food safety leadership role.
∎ Strong knowledge of food safety regulations and standards.
∎ Excellent leadership, communication, and problem-solving skills.
∎ Ability to effectively manage multiple projects and priorities.
∎ Experience in managing audits and interacting with regulatory agencies and customers.

Responsibilities & Context:
∎ Lead and manage the Food Safety Team, providing guidance, mentorship, and support to ensure adherence to food safety protocols and regulatory requirements.
∎ Foster a culture of accountability, excellence, and continuous improvement within the Food Safety Team.
∎ Oversee the implementation and maintenance of the Food Safety Management System (FSMS) in accordance with FSSC 22000 standards.
∎ Ensure compliance with all relevant food safety regulations and standards.
∎ Collaborate with senior management to develop the quality assurance budget and strategic plans.
∎ Monitor and manage quality-related expenditures to ensure optimal resource allocation.
∎ Develop key performance indicators (KPIs) for the quality assurance department and individual team members.
∎ Monitor KPIs regularly to assess performance and identify areas for improvement.
∎ Coordinate and facilitate customer audits, ensuring compliance with customer requirements and addressing any audit findings promptly and effectively.
∎ Conduct internal audits of quality management systems, processes, and procedures to ensure compliance with regulatory requirements and company standards.
∎ Investigate customer complaints related to quality and food safety issues.
∎ Develop and implement corrective and preventive action plans (CAPA) to address root causes and prevent recurrence.
∎ Collaborate with the Quality Assurance Manager to approve new vendors and suppliers, ensuring they meet quality and food safety standards.
∎ Review and approve raw material and packaging material specifications.
∎ Product Recall Management:
∎ Develop and implement procedures for product recalls, including communication with regulatory agencies, customers, and stakeholders.
∎ Ensure compliance with FSSAI regulations, including product labeling requirements and licensing.
∎ Ensure availability and adequacy of laboratory resources for quality testing and analysis.
∎ Oversee shelf-life studies and validation processes.
∎ Conduct supplier audits and generate closure reports to ensure supplier compliance with quality and food safety standards.
∎ Conduct regular Hazard Analysis and Critical Control Points (HACCP) meetings to review and update food safety protocols.
∎ Maintain comprehensive records of FSMS activities, including audit reports, corrective actions, and management reviews.
∎ Develop and implement a training calendar for quality assurance staff and ensure compliance with training requirements.
∎ Ensure compliance with pest control and fumigation activities.
∎ Oversee the release of raw materials, packaging materials, and final products, ensuring compliance with quality standards.
∎ Provide regular updates and reports on key quality metrics and initiatives to senior management.
∎ Career Opportunity:
∎ Care Nutrition is a renowned leader in the FMCG industry, dedicated to delivering superior quality nutritious food products while upholding the highest standards of food safety. Committed to fostering a culture of excellence and innovation, we are seeking a General Manager of Quality Assurance to lead our Food Safety Team and ensure the implementation of rigorous quality and food safety standards across all operations.
∎ Job Location: CNL Factory, Nanakhi, Sonargaon
∎ Roles and Responsibilities:
∎ Food Safety Team Leadership:
∎ Lead and manage the Food Safety Team, providing guidance, mentorship, and support to ensure adherence to food safety protocols and regulatory requirements.
∎ Foster a culture of accountability, excellence, and continuous improvement within the Food Safety Team.
∎ Implementation of FSMS (FSSC 22000):
∎ Oversee the implementation and maintenance of the Food Safety Management System (FSMS) in accordance with FSSC 22000 standards.
∎ Ensure compliance with all relevant food safety regulations and standards.
∎ Quality Budget & Strategy Preparation:
∎ Collaborate with senior management to develop the quality assurance budget and strategic plans.
∎ Monitor and manage quality-related expenditures to ensure optimal resource allocation.
∎ KPIs Development and Monitoring:
∎ Develop key performance indicators (KPIs) for the quality assurance department and individual team members.
∎ Monitor KPIs regularly to assess performance and identify areas for improvement.
∎ Customer Audits:
∎ Coordinate and facilitate customer audits, ensuring compliance with customer requirements and addressing any audit findings promptly and effectively.
∎ Internal Audit:
∎ Conduct internal audits of quality management systems, processes, and procedures to ensure compliance with regulatory requirements and company standards.
∎ Customer Complaints Handling:
∎ Investigate customer complaints related to quality and food safety issues.
∎ Develop and implement corrective and preventive action plans (CAPA) to address root causes and prevent recurrence.
∎ Vendor Management:
∎ Collaborate with the Quality Assurance Manager to approve new vendors and suppliers, ensuring they meet quality and food safety standards.
∎ Review and approve raw material and packaging material specifications.
∎ Product Recall Management:
∎ Develop and implement procedures for product recalls, including communication with regulatory agencies, customers, and stakeholders.
∎ FSSAI License Implementation:
∎ Ensure compliance with FSSAI regulations, including product labeling requirements and licensing.
∎ Laboratory Resources Management:
∎ Ensure availability and adequacy of laboratory resources for quality testing and analysis.
∎ Oversee shelf-life studies and validation processes.
∎ Supplier Audits and Compliance:
∎ Conduct supplier audits and generate closure reports to ensure supplier compliance with quality and food safety standards.
∎ HACCP Meetings:
∎ Conduct regular Hazard Analysis and Critical Control Points (HACCP) meetings to review and update food safety protocols.
∎ Recordkeeping and Documentation:
∎ Maintain comprehensive records of FSMS activities, including audit reports, corrective actions, and management reviews.
∎ Training and Compliance:
∎ Develop and implement a training calendar for quality assurance staff and ensure compliance with training requirements.
∎ Ensure compliance with pest control and fumigation activities.
∎ Raw Materials and Product Release:
∎ Oversee the release of raw materials, packaging materials, and final products, ensuring compliance with quality standards.
∎ Reporting:
∎ Provide regular updates and reports on key quality metrics and initiatives to senior management.

Skills & Expertise:

Compensation & Other Benefits:
∎ As per company Policy.
∎ As per company Policy.

Employment Status: Full Time

Job Location: Narayanganj (Sonargaon)

Read Before Apply:

Join us in our mission to deliver safe, high-quality nutritious food products to our customers while driving excellence in food safety and quality assurance!