General Manager - Program (Head of Program)

Job Description

Title: General Manager - Program (Head of Program)

Company Name: Centre for Development Innovation & Practices - CDIP

Vacancy: 01

Age: At most 50 years

Job Location: Dhaka

Salary: --

Experience:

• At least 15 years

• Master of Business Studies (MBS) in Accounting

• Master’s degree in economics, accounting, banking, finance, business management or related field.

• At least 15 years

• Age At most 50 years

• At least 15 years of experience in program operation especially in microfinance/financial institutions and its management.

• Good understanding on PKSF program and commercial borrowing for fund management of microfinance institute.

• Supervision and staff management capacity for Head office and Field Offices.

• Analytical capacity.

• Have capacity for resource mobilization.

• Ability to explore and identify new funding opportunities, negotiate with financial institutions, write, submit and pursue project proposals etc.

• Ability to build good working relations with existing and potential development partners.

• Excellent communication skill both in English and Bangla.

• Have clear concept and ideas on digital financial services (DFS).

• Market analysis and research capacity.

• Ability to conduct training, meetings, seminars and workshops.

• Ability to coordination, communication and networking with different stakeholders.

• To ensure supportive supervisory services as mentor, coach and guide.

• Ability to develop monitoring tools and techniques.

• Ability to handle stress situation.

• An ideal candidate should have leadership, supervision and staff management capacity. Integrity, team building and attachment of high value to professionalism are some of the attributes expected in the candidate.

• Responsible for effectiveness and efficiency of the branches, team development, team morale and implementation of micro-finance code of conduct at the various levels in operations.
• Oversee full operational effectiveness of the Special Programs of the organization like Health, Education and others.
• Develop strategies to minimize customer complaints and suggest ways of managing the public image of the Organization.
• Cultivate and maintain strong relationships with key stakeholders, including regulators, financial institutions, industry associations, and other relevant partners.
• Liaise with the Finance team to ensure timely preparations of annual budget , quarterly budget review, forecasts and business plans.
• Develop relationships with potential clients as well as existing clients with the view to strengthening the Company’s client relationship base.
• Analyze the microfinance environment and make recommendations on the development of new microfinance products and enhance existing products to grow the organisation’s customer base and outreach
• Appraise the operational system in place and monitor the implementation of the organisation’s operation manuals and proposing appropriate recommendation regarding the need for change.
• Responsible for delivering budgeted results of all Branches.
• Co-ordinate the activities of all branches and handle all operational issues including automation, change management and balancing of books.
• Undertake in depth branches visits regularly to ensure operations are running smoothly.
• Provide on the job training to all department staff, including new recruits and existing staff.
• Oversee the development and implementation of robust risk assessment and management procedures, ensuring compliance with regulatory standards and minimizing potential financial risks.
• Create strategic direction and handle of identifying, measuring, controlling and monitoring the risks of all Programs and its management.
• Collaborate cross-functionally with Heads of all Divisions and units.
• Any other duties and responsibilities which may be assigned from time to meet the objectives of the Organization.

Salary : As per organization policy

Others benifits:

Travel Allowance;

Mobile bill;

Weekly 2 holidays;

Provident Fund;

Gratuity;

Performance Based Annual Increment;

2 Festival Allowances in a year & Boishakhi allowance;

In case of death while in service, the family will be given a certain amount of financial benefit from `Death Compensation and Employee Welfare Fund`;

Other benefits as per organization policy.