Intern (Digitization)

Job Description

Title: Intern (Digitization)

Company Name: Centre for Development Innovation & Practices - CDIP

Vacancy: 1

Age: 22 to 30 years

Job Location: Dhaka

Salary: --

Experience:

Published: 2026-01-14

Application Deadline: 2026-01-28

Education:

Bachelor of Science (BSc) in Computer Science & Engineering or a related field.

• Age 22 to 30 years

• Ability to work independently and as a member of a team, and to interface with other branches of the organization.

• Strong interpersonal skills to work effectively.

• Ability to solve problems and make decisions under pressure and time constraints.

• Ability to communicate effectively in English, both orally and in writing.

Job Description of Intern

• Provide first-level technical support to internal users for hardware, software, network, and system-related issues.

• Respond to IT support requests via phone, email, ticketing system, or in person in a timely manner.

• Diagnose, troubleshoot, and resolve basic technical problems related to desktops, laptops, printers, operating systems, and office applications.

• Assist in installation, configuration, and maintenance of computer systems, peripherals, and software.

• Escalate unresolved issues to senior IT staff or relevant teams with proper documentation.

• Maintain and update IT asset inventory and support documentation.

• Support user account management (email, system access, password resets) under supervision.

• Assist in routine system monitoring, backups, and basic security checks.

• Document incidents, solutions, and standard operating procedures for future reference.

• Support IT operations during system upgrades, deployments, and maintenance activities.

• Follow IT policies, security standards, and best practices.

• Participate in team meetings and contribute to process improvement initiatives.

• Learn and stay updated with basic IT infrastructure, tools, and emerging technologies.

Allowances 8,000/- Month;

Upon successful completion of the internship program, interns will be awarded a certificate.