General Manager, Operations

Job Description

Title: General Manager, Operations

Company Name: Surjer Hashi Network

Vacancy: Not specific

Job Location: Dhaka (Banani)

Employment Status: Full-time

Educational Requirements:
∎ Master of Business Administration (MBA) in Marketing, Finance, or Masters in English, Public Administration, Economics, International Relations from reputed public or private universities

Experience Requirements:
∎ At least 8 year(s)

Job Context:
∎ Surjer Hashi Network (SHN) is a not-for-profit company limited by guarantee. Its mission is to offer high quality, customer-oriented and affordable healthcare services for all Bangladeshis, while its vision is to grow into a sustainable enterprise. Although it primarily aims to serve the underprivileged, SHN is committed to improve the health and welfare of all groups irrespective of their income, gender, and age. With a focus on mother and child healthcare, and family planning, SHN is gradually expanding into general health services. The Company complements government efforts in the areas of TB screening, EPI and Covid-19 vaccination efforts. To lead this challenging journey SHN invites applications from competent and potential talents for the above position to be located at SHN Head quarter.
∎ The General Manager, Operations is responsible for managing HQ & Clinic level operations related to general administrative services, safety & security, asset management, relationships with different stakeholders, and supervise Procurement department. The incumbent will be reporting to Chief Executive Officer (CEO). This position will directly supervise Procurement & SCM and General Administration, Network Asset Management, Safety & Security, HQ Administration and will manage relationship with relevant stakeholders. S/he will have other major interactions with Divisional/Departmental Heads and relevant Board Sub Committees.

Job Responsibilities:
∎ Plan and track SHN administrative activities with SHN Senior Leaders and Partners in order to evaluate needs for implementation, and keep the CEO informed of all problems or constraints encountered or expected during implementation.
∎ Oversee day-to-day operations at HQ and build a system to reinforce a central control (including asset management) over the network operations.
∎ Roll out administrative and operational guidelines that include General Administration, Procurement, Safety & Security etc. across the network.
∎ Implement SHN policies related to General Administration, and Safety & Security.
∎ Manage administrative budgets and monitor HQ operating expenses.
∎ Manage contracts and agreements with 3rd party and keep them updated under a legal framework and in the best interest of the Company.
∎ Maintain relationships with relevant GoB (including the regulatory and other law enforcing bodies) and other stakeholders.
∎ Ensure SHN meets all relevant regulatory requirements.
∎ Coordinate with license management team and provide necessary support.
∎ Lead the procurement functions in strict compliance with the procurement policies in procuring drugs, medical supplies, commodities, office equipment, computers, and office supplies.
∎ Ensure that all SHN procurements meet the rules, regulations, and policies of SHN and donors/ partners or stakeholders.
∎ Ensure technical evaluation committee (TEC) meetings and ensure quality control of scoring sheets, evaluation summaries, and memoranda of negotiation.
∎ Oversee vendor relationships and ensure timely procurement of all goods and materials that meet SHN's quality specifications at a competitive price.
∎ Performs other duties as required/advised by the supervisor.

Additional Requirements:
∎ Age at least 40 years
∎ Experienced in operational and administrative matters, preferably in health service operations management, with at least 5 years in a leadership role.
∎ Experience with the implementation of business conduct plans, fraud prevention, detection, and investigations.
∎ Age and experience may be relaxed for exceptional candidates.
∎ Knowledge about subcontract & asset management, general administrative and procurement policies, Travel and statutory obligations.
∎ Good communication skills.
∎ Superior problem-solving skills.
∎ A strategic thinker, reliable and self-motivated.
∎ Exceptional organizational and work prioritization skills.
∎ Demonstrated leadership with a focus on team’s growth.
∎ Demonstrated proficiency in MS Office Package.

Salary: Negotiable

Compensation & Other Benefits:
∎ Provident fund, Weekly 2 holidays, Gratuity
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 12 Jun 2023

Company Information:
∎ 29 May 2023
∎ Surjer Hashi Network
∎ Address : Abedin Tower, level 6, 35 Banani C/A, Dhaka - 1213, Bangladesh
∎ Web : https://shnnetwork.org/

Category: General Management/Admin

: A competitive pay package will be provided to the highly deserving candidate.We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment, or sexual orientation. Only shortlisted candidates will be called for an interview.This is an open circular and as such selection processes will continue till the position is filled. Qualified and interested candidates are advised to apply immediately.

Source: bdjobs.com

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