Job Description

Title: General Manager, Medical Services

Company Name: Praava Health

Vacancy: 1

Age: at most 50 years

Location: Dhaka (Banani)

Maximum Salary: Tk. 200000 (Monthly)

Experience:
∎ At most 15 years
∎ The applicants should have experience in the following business area(s):Healthcare Startup

Published: 30 Jan 2024

Education:
∎ Bachelor of Medicine and Bachelor of Surgery(MBBS)

Requirements:

Additional Requirements:
∎ Age at most 50 years

Responsibilities & Context:
∎ Provide critical insights for planning and relationship management, along with functional evaluation
∎ Carry out the MS Department's daily operational duties, such as managing doctors, preparing analytical reports, and managing daily change management
∎ Supervise and provide leadership in managing all medical services and quality management programs at the center
∎ Supervises the Medical Staff (FHPs + VS), Quality Assurance and Continuous Medical Education
∎ Recruits and Supervises all medical and paramedical services in the center
∎ Ensures the full implementation of quality control systems and patient safety programsImplements an effective customer/patient complaint system to ensure complaints and their resolution and resolve, reordered and analyzed for trends
∎ Formulates and implements the policies and procedures
∎ Identifies strengths and weaknesses of the existing flow of operations within medical services
∎ Identifies and sets benchmark for improving service standards
∎ Formulates policies, plans and procedures with the appropriate reflection of situational analysis and practice of benchmark organizations
∎ Obtains creditable feedback from other managers through participatory approach for finalizing the policies and procedures
∎ Obtains approval and executes the departmental policies and procedures
∎ Facilitates departmental Human Resources management
∎ Identifies the Human Resources requirements for its own department in association with the Human Resource department
∎ Participates in the recruitment and selection process of all doctors and paramedical staff as per policy in place
∎ Provides inputs to strategic management for MS department staff (FHPs/VS) and their compensation management
∎ Conducts MS staff development needs and facilitates human resources development programs within and outside the organization in association with HRD components
∎ Conducts necessary coaching and counseling programs for the supervisors in their own department
∎ Monitors, controls, and reviews the appraisals and reward programs of MS staff in association with the Human Resources department
∎ Participates in organizational procedures for poor performance management and disciplinary actions as and when required
∎ Accomplishes financial management within the department
∎ Prepares, manages and monitors MS departmental operating budgets in coordination with Director Finance
∎ Provides inputs to the finance department for formulating strategic management of funds and designing tariffs for relevant medical services
∎ Ensures the compliance with the PRAAVA HEALTH ’s policies regarding financial management
∎ Controls inventories and consumption related to their own department
∎ Facilitates the way of effective and efficient communication channel between MS department and inter department issues
∎ Identifies the communication issues proactively and communicates to target groups
∎ Acts as liaison between the organization, the medical staff and outside parties
∎ Executes the communication process and context in a manner understandable by target groups
∎ Provides inputs to the marketing department for developing communication processes and materials
∎ Increases images of the organization by representing organization in different forums
∎ Facilitates PRAAVA HEALTH ’s movement towards achieving JCIA-Leads the department and disseminates the standards to be achieved related to its own area of services
∎ Prepares and implements a plan of actions for achieving relevant JCIA standards
∎ Supervises the practices of maintaining the quality in service provided
∎ Attempts for continuous improvement in quality
∎ Participates in entitled committees in an active manner
∎ Assists in resolving significant issues in the committees’ meeting in a participatory and collaborative approach
∎ Communicates the key decision reached by the committees to the concerned employees
∎ Assists in proper functioning of each committee for which it exists
∎ Participates in maintaining Praava’s regulatory compliance
∎ MBBS and Postgraduate with 5 years in a leading position at a healthcare organization
∎ 15+ years of experience
∎ Key Responsibility Areas-
∎ Provide critical insights for planning and relationship management, along with functional evaluation
∎ Carry out the MS Department's daily operational duties, such as managing doctors, preparing analytical reports, and managing daily change management
∎ Supervise and provide leadership in managing all medical services and quality management programs at the center
∎ Supervises the Medical Staff (FHPs + VS), Quality Assurance and Continuous Medical Education
∎ Recruits and Supervises all medical and paramedical services in the center
∎ Ensures the full implementation of quality control systems and patient safety programsImplements an effective customer/patient complaint system to ensure complaints and their resolution and resolve, reordered and analyzed for trends
∎ Formulates and implements the policies and procedures
∎ Identifies strengths and weaknesses of the existing flow of operations within medical services
∎ Identifies and sets benchmark for improving service standards
∎ Formulates policies, plans and procedures with the appropriate reflection of situational analysis and practice of benchmark organizations
∎ Obtains creditable feedback from other managers through participatory approach for finalizing the policies and procedures
∎ Obtains approval and executes the departmental policies and procedures
∎ Facilitates departmental Human Resources management
∎ Identifies the Human Resources requirements for its own department in association with the Human Resource department
∎ Participates in the recruitment and selection process of all doctors and paramedical staff as per policy in place
∎ Provides inputs to strategic management for MS department staff (FHPs/VS) and their compensation management
∎ Conducts MS staff development needs and facilitates human resources development programs within and outside the organization in association with HRD components
∎ Conducts necessary coaching and counseling programs for the supervisors in their own department
∎ Monitors, controls, and reviews the appraisals and reward programs of MS staff in association with the Human Resources department
∎ Participates in organizational procedures for poor performance management and disciplinary actions as and when required
∎ Accomplishes financial management within the department
∎ Prepares, manages and monitors MS departmental operating budgets in coordination with Director Finance
∎ Provides inputs to the finance department for formulating strategic management of funds and designing tariffs for relevant medical services
∎ Ensures the compliance with the PRAAVA HEALTH ’s policies regarding financial management
∎ Controls inventories and consumption related to their own department
∎ Facilitates the way of effective and efficient communication channel between MS department and inter department issues
∎ Identifies the communication issues proactively and communicates to target groups
∎ Acts as liaison between the organization, the medical staff and outside parties
∎ Executes the communication process and context in a manner understandable by target groups
∎ Provides inputs to the marketing department for developing communication processes and materials
∎ Increases images of the organization by representing organization in different forums
∎ Facilitates PRAAVA HEALTH ’s movement towards achieving JCIA-Leads the department and disseminates the standards to be achieved related to its own area of services
∎ Prepares and implements a plan of actions for achieving relevant JCIA standards
∎ Supervises the practices of maintaining the quality in service provided
∎ Attempts for continuous improvement in quality
∎ Participates in entitled committees in an active manner
∎ Assists in resolving significant issues in the committees’ meeting in a participatory and collaborative approach
∎ Communicates the key decision reached by the committees to the concerned employees
∎ Assists in proper functioning of each committee for which it exists
∎ Participates in maintaining Praava’s regulatory compliance
∎ Qualifications-
∎ MBBS and Postgraduate with 5 years in a leading position at a healthcare organization
∎ Experience-
∎ 15+ years of experience

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Banani)

Company Information:
∎ Praava Health
∎ Plot 9, Road 17, Block C, Banani, Dhaka 1213

Address::
∎ Plot 9, Road 17, Block C, Banani, Dhaka 1213

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 29 Feb 2024

Category: Medical/Pharma