General Manager

Job Description

Title: General Manager

Company Name: Mangrove Hotel & Resort Ltd.

Vacancy: 1

Age: At least 32 years

Job Location: Dhaka (Dhanmondi 27)

Salary: Negotiable

Experience:

• 10 to 12 years
• The applicants should have experience in the following business area(s): Hotel, Real Estate, Resort, Developer

• Master of Business Administration (MBA) in Marketing
• Bachelor of Business Administration (BBA) in Marketing

• 10 to 12 years
• The applicants should have experience in the following business area(s): Hotel, Real Estate, Resort, Developer

• Age At least 32 years

Team Leadership: Recruit, mentor, and manage Team Leaders and Every Employees to achieve Department wise targets and KPIs.

• Sales Performance Analysis: Monitor sales performance metrics and provide actionable insights to optimize sales processes.

• Client Relationship Management: Build and maintain relationships with key clients, Stakeholders, Vendors etc. to ensure satisfaction and loyalty.

• Market Research: Conduct market analysis to identify emerging trends, opportunities, and competitive landscape for strategic adjustments

• Teamwork: Work closely with HR,Admin, Marketing, Finance, Engineers & Architectural, Supply Chain, CR Teams and operational teams to synchronize efforts and maximize Revenue generating effectiveness.

• Reporting: Prepare and present performance reports to the Core Management, highlighting achievements and areas for improvement.

• Integrity and Loyalty: Implement strategies to improve customer satisfaction and loyalty.

• Invent all business strategies depending & focusing on ROI & Prepare Budget headed to performance targets.

• Lead the Customer Relationship Management (CRM) operations to ensure timely lead follow-up, conversion, and after-sales support.

• Monitor inventory movement, collection schedules, and handover milestones with cross-functional coordination.

• Regular Basis fostering to oversee operations, Financial management, make Strategic planning, Mentoring Staff management, Performance evaluation and reporting, Legal and policy compliance.

• Manages and controls a company's or department's day-to-day activities to ensure efficiency and alignment with strategic goals.

• Establish and enforce Company’s policies, documentation standards, and reporting protocols.

• Establish a Good Office environment depending on HR Policies.

• Work closely with Marketing for campaign design, lead generation, and digital outreach.

• Liaise with Engineering and Project teams to stay updated on progress, quality, and handover timelines.

• Ensure timely reporting of sales performance, revenue realization, and receivables, Project update

• Foster a performance-driven, ethical, and customer-centric culture in Sales, Human Resources & on Revenue generating Method.

• He will continuously strive to bridge the gap between management and employees.

• T/A,Mobile bill,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

• Free Snacks facilities and Dynamic working environment.

• As per company policy.