Front Office Manager/ Assistant Front Office Manager

Job Description

Title: Front Office Manager/ Assistant Front Office Manager

Company Name: Salam Group

Vacancy: 01

Job Location: Khulna (Khulna Sadar)

Employment Status: Full-time

Educational Requirements:
∎ Experienced is any star hotel's front office job with proper hotel operational software (Like: nice, opera & inboard etc. ) using experience.

Experience Requirements:
∎ At least 7 year(s)

Job Responsibilities:
∎ Manages the staff at the Front Desk & Guest Services Departments.
∎ Directs all activities of the Asst. Front Office Manager and the Night Manager to ensure communications and follow-up on any problems, guest requests or special requirements. Interviews, trains and schedules the staff.
∎ Conducts Performance Evaluations and disciplines staff when needed.
∎ Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
∎ Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.

Additional Requirements:
∎ Age 30 to 40 years
∎ Only males are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 6 Apr 2022

Company Information:
∎ 7 Mar 2022
∎ Salam Group
∎ Address : Hotel Castle Salam Building (2nd Floor), G-8, K. D. A. Avenue, Khulna, Bangladesh
∎ Web : http://hotelcastlesalam.com/
∎ Business : SALAM Group is one of the pioneer group in Southern part of Bangladesh. Since last 20 year it`s contribution to national economy is remarkable. Honorable Managing Director & management of Salam Group expands it business to hospitality industry, seafood & shrimps export business and jute industry, which creates a wide range of employment opportunities to these sector. MD & DMD of this group is honored as C. I. P. by Bangladesh government for their contribution to national revenues.

Category: Hospitality/ Travel/ Tourism

: Should have 07 years experience in any star hotel (Front Office) Job.