Front Office Executive (Female)

Job Description

Title: Front Office Executive (Female)

Company Name: A Reputed 3 Star Based Hotel

Vacancy: 02

Job Location: Sylhet

Employment Status: Full-time

Educational Requirements:
∎ Diploma or Bachelor in Hotel Management

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Front Desk, Receptionist
∎ The applicants should have experience in the following business area(s): Hotel, Motel, Resort

Job Context:
∎ Must be a resident of Sylhet Division.
∎ We are Heir Front Office Executive (Female).

Job Responsibilities:
∎ Administer all guest departure on everyday basis and ensure compliance to all established manual and computer procedures.
∎ Monitor all inquiries for reservation and manage all communication with clients for hotel rates and assist to increase revenue though occupancy.
∎ Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
∎ Monitor all work of employees and ensure optimal performance of hotel departments and ensure compliance to all established standards.
∎ Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
∎ Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
∎ Administer and perform all cashier functions and perform efficient cash drawer and ensure accuracy in calculating all credit card payments.
∎ Analyze all hotel functions and maintain standards and recommend strategies to increase revenue for hotel.
∎ Monitor all operations and ensure compliance to all quality assurance standards when dealing with customers.
∎ Coordinate with laundry department and assist to clean guestrooms.

Additional Requirements:
∎ Age 22 to 40 years
∎ Only females are allowed to apply
∎ Must be a resident of Sylhet Division.
∎ Must speak, read. Write, and understand the primary language used in the workplace.
∎ Must be able to speak and understand the primary language used by the guests who visits the hotel.
∎ Experience: Previous hotel-related experience desired.
∎ Physical: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion.
∎ Person who knows the Nice Hotel Software, He/ She get the preference.

Salary: Tk. 8000 - 10000 (Monthly)

Compensation & Other Benefits:
∎ As a Hotel Management Role

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Apr 2021

Company Information:
∎ 4 Apr 2021
∎ A Reputed 3 Star Based Hotel

Category: Hospitality/ Travel/ Tourism

: NB: If you have experience in Front Office and hotel industry then you can definitely apply. And must be a resident of Sylhet Division. Otherwise, the application will not be accepted.

Source: bdjobs.com

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