Front Desk Officer

Job Description

Title: Front Desk Officer

Company Name: Walton Hi-Tech Industries PLC.

Vacancy: 1

Age: 24 to 30 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Telecommunication, Manufacturing (Light Engineering and Heavy Industry), Hotel, Electronic Equipment/Home Appliances, Group of Companies

• Bachelor of Business Administration (BBA)
• Bachelor of Arts (BA) in English

• 1 to 3 years
• The applicants should have experience in the following business area(s): Telecommunication, Manufacturing (Light Engineering and Heavy Industry), Hotel, Electronic Equipment/Home Appliances, Group of Companies

• Age 24 to 30 years
• Only Female

-Minimum Height 5.3”
-Strong communication skills in both English and Bangla.

-1–3 years of relevant experience in a corporate office, hotel, reception, or customer service environment is preferred.

-Proficient in Microsoft Office applications, including Word, Excel, and Outlook.

-Strong telephone etiquette, typing, and communication skills.

-Pleasant personality with a professional and well-groomed appearance.

-Excellent interpersonal and customer service skills.

-Responsible, punctual, well-organized, and positive in attitude.

-Ability to handle sensitive information and maintain confidentiality.

-As the Front Desk Officer represents the company’s first impression, the incumbent must consistently maintain a professional, friendly, courteous, and helpful demeanor.

1. Receive and handle all incoming telephone calls at the front desk, provide necessary information, and ensure prompt and professional assistance.

2. Welcome and receive visitors, identify their requirements, and assist them in reaching the appropriate person or designated area within the premises.

3. Supervise the overall activities of the front desk and reception area, ensuring proper cleanliness, orderliness, and security, and promptly report any irregularities to the concerned Admin official.

4. Ensure proper hospitality and courteous service for guests and visitors waiting at the reception area.

5. Receive incoming documents, letters, parcels, and other materials addressed to the Corporate Office, maintain proper records, and ensure timely delivery to the concerned persons or departments.

6. Maintain the cleanliness, organization, and professional appearance of the reception area at all times.

7. Maintain updated reception-related documents, registers, visitor records, and other necessary records.

8. Ensure punctuality, discipline, professional conduct, and compliance with office policies at all times.

9. Coordinate with relevant departments to ensure smooth handling of visitors, calls, deliveries, and other front desk activities.

10. Perform any other duties and responsibilities assigned by the Department Head or authorized management.

• T/A,Provident fund,Medical allowance,Weekly 2 holidays,Mobile bill,Profit share,Performance bonus
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2