Front Desk Officer

Job Description

Title: Front Desk Officer

Company Name: Avanza Properties Ltd.

Vacancy: 1

Age: At least 25 years

Job Location: Dhaka (Banani)

Salary: Tk. 20000 (Monthly)

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Real Estate

• Bachelor/Honors

• At least 1 years
• The applicants should have experience in the following business area(s): Real Estate

• Age At least 25 years
• Only Female

• Client Interaction: Greet clients and visitors with a warm, professional demeanor and address their inquiries in a friendly and efficient manner.

• Appointment Management: Schedule and manage appointments for counselors or team members, ensuring smooth daily operations.

• Information Dissemination: Provide clients with accurate information about the company’s services, programs, and processes.

• Document Handling: Assist clients with filling out forms and collecting required documents, ensuring compliance with company procedures.

• Telephone and Email Management: Handle incoming calls, emails, and messages promptly, transferring them to the appropriate team members as needed.

• Office Coordination: Maintain a clean, organized, and welcoming reception area and assist with basic administrative tasks such as filing and data entry.

• Problem-Solving: Address and resolve client concerns or escalate them to the appropriate personnel when necessary.

• Feedback Collection: Gather client feedback and report it to the management for quality improvement.