Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: Top Ten Group

Vacancy: 1

Age: 22 to 30 years

Job Location: Dhaka

Salary: Tk. 18000 - 20000 (Monthly)

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Group of Companies

• Bachelor/Honors

• 2 to 3 years
• The applicants should have experience in the following business area(s): Group of Companies

• Age 22 to 30 years

• Responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department if needed.

• Responsible for greeting the visitors at the office & welcome all visitors in a professional and friendly manner and guide them properly as per their requirements.

• Responsible for maintenance of important documents, files and records in an organized manner.

• Responsible for keeping all the stationary items in the organization up to date and order for fresh stock.

• To co-ordinate with all the internal as well as external customers regarding their telephone messages and any other issues &responsible for attending a visitor or customer present at office

• Responsible for providing information about the services of the organization.

• Receive letters, packages etc. and distribute them Actively builds awareness of the Brand amongst clients

• Provides and ensures high-quality customer service.

• Receives and resolves client feedbacks complaints in a manner consistent with company policy.

• Makes management aware of any complaints.

• Performing light data entry tasks as required

• Attending meetings and trainings as per requirement.