Title: Front Desk Cum Call Center- Officer (Female)
Company Name: SHOHAG TRADERS
Vacancy: --
Age: 22 to 28 years
Job Location: Dhaka
Salary: --
Experience:
Good communication skills, Negotiation Persuasion Skills, Target Oriented.
The applicants should have experience in the following area(s): Receptionist / Front Desk, Call Center, Customer Relationship Management (CRM), Telesales
Greet people entering the office, answering any questions, providing directions and alerting staff when someone is there to meet or visit them.
Ensure knowledge of staff movements inside and outside of the company.
Communicate with customers via phone
Managing large amounts of inbound and outbound calls in a timely manner
Following call center "scripts" when handling different topics
Identifying customers` needs, clarify information, research every issue and providing solutions
Report back data of whole day work to admin on different platforms.