Executive/Sr. Executive, Systems & Tech Support

Job Description

Title: Executive/Sr. Executive, Systems & Tech Support

Company Name: Agni Systems PLC

Vacancy: 2

Age: 26 to 32 years

Job Location: Dhaka (GULSHAN 1)

Salary: Negotiable

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): ISP

Published: 2026-05-22

Application Deadline: 2026-06-21

Education:

• Bachelor of Science (BSc) in Computer Science & Engineering
• Master of Science (MSc) in Computer Science & Engineering

Requirements:

• 2 to 5 years
• The applicants should have experience in the following business area(s): ISP

Skills Required: Collaboration and Teamwork,Communication and interpersonal skill,confident and dynamic personality,Energetic and self-motivated,Hardworking and Passionate. Punctual,ISP Tech Support,MS Office,Proactive and Positive attitude,Strong analytical and problemsolving skills.,Working under pressure

Additional Requirements:

• Age 26 to 32 years
• Only Male

Required Skills & Experience

• Strong knowledge of Linux server administration

• Experience with mail servers (Postfix, Exim)

• Hands-on experience with Proxmox or similar virtualization platforms

• Good understanding of networking, DNS, and firewall concepts

• Experience with VoIP, SIP, and IP PBX systems

• Familiarity with monitoring tools (Zabbix, Prometheus, NfSen)

• Ability to troubleshoot file servers and shared storage systems

• Strong communication and customer support skills

Preferred Qualities

• Experience in ISP, hosting, or telecom environments

• Ability to handle multiple systems under pressure

• Strong problem-solving mindset ..

Responsibilities & Context:

Agni Systems PLC, one of Bangladesh’s most trusted ISO-certified and innovative ISPs, has maintained over 30 years of nationwide industry leadership. To support our continued growth, we are seeking an experienced Technical Support & Systems Engineer to manage and support our hosting infrastructure, Linux servers, network monitoring systems, file servers, and VoIP/IP telephony environment. The role also includes customer support for related hardware and services.

Key Responsibilities:

Server & Hosting Infrastructure:

• Manage Linux-based hosting servers and services

• Maintain mail systems using Postfix, Exim, and related email infrastructure

• Work with hosting control panels such as cPanel and reseller systems

Handle DNS management for client domains

• Manage virtualization platforms such as Proxmox for VPS hosting.

• Maintain file server infrastructure solutions

Network Monitoring & Security

• Configure and monitor network and server health using: Zabbix, Prometheus, NfSen

• Troubleshoot network performance and connectivity issues

• Monitor logs, alerts, and system performance metrics

VoIP / IP Telephony Systems

• Support and maintain IP PBX and call center systems including: FreePBX, Issabel, Vicidial

• Work with Grandstream, Fanvil, and Dinstar IP phones and gateways

• Manage IPTSP and SIP trunk configurations

• Troubleshoot voice quality and connectivity issues

Customer & Technical Support

• Provide technical support via phone, email, and ticketing systems

• Assist customers with server, hosting, DNS, and VoIP issues

Job Other Benifits:

• Provident fund,Mobile bill,Weekly 2 holidays,Profit share
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• Competitive compensation package.

• Leadership opportunity in a prominent technology-driven company.

• A dynamic and collaborative work environment.

• Opportunities for growth and contribution to national/international-level digital initiatives.

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication