Executive- Tele sales & Customer Relationship Management

Job Description

Title: Executive- Tele sales & Customer Relationship Management

Company Name: Black Pigeon BD Limited.

Vacancy: 10

Job Location: Dhaka (Khilkhet)

Employment Status: Full-time, Part-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing, Bachelor of Commerce (BCom) in Business Studies

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): FMCG Sales & Marketing, Tele Sales, Telecommunication Service

Job Context:
∎ Farmers Best is hiring an experienced Tele sales & Customer Care Executive who will be responsible for sales, promotional and outreach activities of its products and services to customers via telephone and online medium.
∎ Tele Sales person in Grocery E-commerce Industries are highly recommended

Job Responsibilities:
∎ Contact Potential customers over phone to explain Farmers Best Products & Services as per Company Procedure.
∎ To collect the orders from new or existing customers in an accurate manner over the phone.
∎ Communicate customers with proper accent, informative manner, in keeping with the brand's voice and tone
∎ Listen to customers' objections and handle them effectively and efficiently.
∎ Quick response to customer inquiries and requests about our products or the company.
∎ Keep records of all conversations in the Database in a comprehensive way
∎ Execute Company's set targets of outbound calls
∎ Timely reporting of daily incoming and outgoing calls
∎ Candidates should have the ability to make an instant decision consulting with superior and assist customers further
∎ Must be following communication "scripts" while dealing with customers
∎ Respond to customer inquiry on our Facebook Page and Social Media Platforms on regular basis.
∎ Must be flexible with shifting and Roster duty
∎ Good Command in Microsoft Office Package
∎ Willing to go the "Extra Mile" to meet sales quota and facilitate future sales
∎ Achieve target to retain Company's goal
∎ Any other Task as and when assigned by the Management

Additional Requirements:
∎ Age 18 to 26 years
∎ Both males and females are allowed to apply

Salary: Tk. 8000 - 12000 (Monthly)

Compensation & Other Benefits:
∎ Performance bonus, Profit share, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: 25 Feb 2021

Company Information:
∎ 26 Jan 2021
∎ Black Pigeon BD Limited.
∎ Address : Awal Center, Level-4, Kamal Ataturke Avenue, Banani C/A, Dhaka-1213
∎ Web : www.blackpigeon.co.jp

Category: Marketing/Sales

Source: bdjobs.com

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