Job Description
Title: Executive/ Senior Executive - Front Office and Reservation
Company Name: Balishira Resort Limited
Vacancy: 02
Job Location: Moulvibazar (Sreemangal)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline, Diploma in Hotel Management in Front Office
∎ Skills Required: Can do attitude, Effective Communication, Team player
Experience Requirements:
∎ 2 to 4 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Front Office, Guest Relations Services, Reservation
∎ The applicants should have experience in the following business area(s):
Hotel, Resort
Job Responsibilities:
∎ Welcome guests upon their arrival and assign rooms.
∎ Perform all check-in and check-out tasks
∎ Upscaling guest service experiences for throughout his or her stay.
∎ Respond to Guests complaints in a timely and professional manner.
∎ Ability to Take online and phone reservations, Also Capable to Handle SNS site[Facebook, WhatsApp, Etc]
∎ Liaise with housekeeping Department to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs.
∎ Provide Correct information about our Resort, available rooms, rates and amenities & Upsell additional facilities and services, when appropriate
∎ Duty Hour can be sifted to Day-Night based on Requirement.
∎ Maintain updated records of bookings and payments.
Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
∎ Good at MS Offices (Ms. Word, Excel & Power point)
∎ Experience in using ERP or Other Hotel Management Software
∎ At least 2-4-year experience in the similar position with a Renowned Hotel/Resort.
∎ By Attitude: Service Mindset, Smiley, Flexible & Team Player, Collaborative, can do Attitude & Can live up with limited Resource support.
Salary: Tk. 10000 - 14000 (Monthly)
Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Service Charge [ After completion of Probation Period]
∎ Food and Accommodation
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Dec 2023
Company Information:
∎ 13 Dec 2023
∎ Balishira Resort Limited
∎ Address : Radhanagar, Sreemangal
∎ Business : The Balishira Resort is a nature friendly, privately owned luxury resort located close to Sreemangal Hilly, Forest and Tea Garden Area. It is designed in a way so the honorable guests can enjoy nature and rain from their room, a natural stream flowed surrounding the resort.
Category: Hospitality/ Travel/ Tourism
: Special Instructions: CV are Acceptable only those are sending mentioning the email Subject like the Position as "Executive" Front Office and Reservation" only. Email to: [email protected] "Please Note That Irrelevant Candidates & those are not interested to work at Sreemangal, Moulvibazar are strongly discouraging not to Apply"
