Executive / Senior Executive - Billing, Activation & Software

Job Description

Title: Executive / Senior Executive - Billing, Activation & Software

Company Name: DIGI JADOO BROADBAND LIMITED

Vacancy: --

Age: 26 to 33 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): ISP

• Bachelor/Honors

• 1 to 2 years
• The applicants should have experience in the following business area(s): ISP

• Age 26 to 33 years

• Proficiency in Microsoft Office/Excel, data entry is must        

• Candidate should be proficient in written and verbal communications in English very strong customer service orientation        

• Strong analytical/logical approach to systems support        

• Ability to present ideas in business-friendly and user-friendly language        

• Operating within a dynamic team and fast-moving industry environment        

• Must be willing to work long hours when the need arises       

• Willing to work on shift, public holiday and weekend

• Preparing of invoices and bills for wholesale and corporate customers by software or other tools      

• Maintains and ensuring maintenance of client records related to invoicing and bills        

• Ensuring invoices are processed accurately for services at contracted rates and proactively address all discrepancies in a timely manner        

• Communicating with wholesale customers regarding confirmation of bills       

• Ensuring inventory and stock update related with set top box, adaptor and other accessories for the operational areas/entities     

• Preparing Monthly Feed Operator Bill (Set Top Box Bill)Panel/Sub Panel Create as per details provided by Sales        

• Customer Upload in software as per format       

• Manage/execute batch/bulk process in software     Giving support through WhatsApp, Mobile phone to resellers/feed operators for software/billing related issue       

• Giving support & solution to software related issue to internal users   Provide training regarding the software application and process to cable operators, feed operators, resellers and employees        

• Drafting and distributing weekly/monthly reports as per department need       

• Performing other related duties as assigned

• Mobile bill,Gratuity,Weekly 2 holidays
• Salary Review: Yearly
• Festival Bonus: 2