E-Commerce Manager

Job Description

Title: E-Commerce Manager

Company Name: Gadget N Gadget

Vacancy: 2

Age: 24 to 32 years

Job Location: Dhaka (Mirpur 10)

Salary: Tk. 20000 - 25000 (Monthly)

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Mobile Accessories, E-commerce
• Freshers are also encouraged to apply.

• Bachelor of Business Administration (BBA)
• Bachelor of Science (BSc)
• Bachelor of Arts (BA)

• At least 2 years
• The applicants should have experience in the following business area(s): Mobile Accessories, E-commerce
• Freshers are also encouraged to apply.

• Age 24 to 32 years

• Advanced knowledge of Excel and Reporting Tools.

• Understanding of SEO, product ranking, and digital marketing.

• Strong leadership, analytical, and problem-solving skills.

• Excellent communication and negotiation skills.

· Manage and monitor all online sales channels, including Website, Facebook Shop, Daraz, TikTok Shop, Shopify, and other marketplace

· Develop and implement effective e-commerce sales strategies to increase revenue and business growth.

·        Set daily, weekly, and monthly sales targets and ensure target achievement.

·        Oversee product listing, pricing, stock updates, descriptions, and image management across all platforms.

·        Plan, execute, and optimize digital marketing campaigns such as Facebook Ads, Google Ads, and promotional boosts.

·        Analyze marketplace and website performance to identify areas for improvement and growth opportunities.

·        Manage customer orders, order processing, and ensure smooth fulfillment operations.

·        Coordinate with the logistics and delivery team to ensure timely and accurate product delivery.

·        Handle customer complaints, queries, and feedback to maintain high customer satisfaction.

·        Monitor website traffic, customer behavior, and conversion rates to improve overall sales performance.

·        Conduct competitor analysis and market research to identify trends and new opportunities.

·        Supervise the online sales team, customer support team, and social media sales activities.

·        Prepare and submit daily, weekly, and monthly sales reports to management.

·    Forecast product demand and coordinate with the procurement team for stock planning.

·    Maintain and develop Customer Relationship Management (CRM) to increase repeat customers.

·   Work closely with the marketing team to improve brand visibility and online presence.

·  Ensure smooth operation of payment gateways, e-commerce platforms, and compliance with platform policies.

·   Plan and execute new product launches and online market penetration strategies.

·  Train, manage, and evaluate team performance to achieve business goals efficiently.

• T/A,Tour allowance,Mobile bill,Performance bonus
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2